- Create and maintain relationships with customers throughout the sales and leasing process- Keep abreast of new products, features, accessories, etc. and their benefits to customers- Develop the weekly print ad campaigns that will be published in local newspapers and magazines - Perform daily updates on the companies website to provide an accurate inventory to the public- Assist management in ensuring the lot is merchandised correctly to attract maximum dealership sales- Maintain a yearly training for certification as a GM Certified Sales Consultant

- Assist customers with scheduling of service appointments, pickup/delivery, and payment- Manage repair orders throughout the steps of customer complaint, causes discovered, and repairs/services required- Review vehicle maintenance records and verify warranty/service contract coverage- Remain up to date on incoming inventory, features, etc., and how they benefit customer. - Communicate with customers to evaluate satisfaction and dealership performance- Maintain a yearly training for certification as a GM Certified Service Consultant

- Develop the weekly print ad campaigns that will be published in local newspapers. - Perform weekly updates on the companies website to provide an accurate inventory to the public.- Produce promotional material describing the products and services offered by each department.- Coordinate marketing activities that promote the company’s products and services sold. - Evaluate the current marketing strategies and provide input on how adjust to new market conditions. - Consult with the dealer’s vendors and distributors on dealer supplies as well as promotional products.

- Manage the detailing of trade-ins and sold vehicles so the vehicles can move to the next department efficiently- Perform customer courtesy washes for service department- Organize pick-up and delivery of customer vehicles- Assist in fueling company vehicles for sales department- Communicate with dealers to organize dealer trades - Maintain lot inventory of new, used, and auction vehicles

- Prioritized multiple orders on a timely basis - Supervised the inventory of food to enhance efficiency- Delivered food to customers to ensure satisfaction - Ensured restaurant cleanliness by busing tables- Maintained a clean work area to provide visual appeal- Built relationships of mutual trust with employees through working as a team to accomplish new tasks