Ryan Sahijdak Email & Phone Number

Ann Arbor, Michigan, United States

- Developed and maintained custom web-based (SaaS) electronic health record systems for a diverse portfolio for camps, schools, and universities across the United States to better promote the health and safety of their participants-Provided technical and consultative support for 130+ clients in a fast-paced environment using a product-value alignment approach with a customer satisfaction of 98%- Identified and implemented process and product improvements to better serve clients and their participants

San Francisco, California, United States

- Curated German and English language content on the German and CHE Attribution teams for gTech Search Ads- Analyzed and optimized the client's ad network based on the client's policy guidelines to drive more traffic to customer domains- Managed a diverse team of 12 analysts, answering workflow questions daily and meeting with members individually weekly to ensure their success in the project, including mentoring and training new team members from all language locales and backgrounds, ensuring their fast success with onboarding and guidelines study sessions- Conducted comprehensive end-of-week Attribution CHE data analyses and weekly advertiser appeals reports for SMEs and stakeholders at Google, providing valuable insights into performance metrics, identifying common errors, and developing targeted action plans resulting in a significant increase in approved appeals and fewer rater misalignments within 4 months- Regularly drafted, published, and communicated workflow guideline updates and changes to the team, ensuring everyone was informed and aligned with the new policies

Traverse City, Michigan, United States

- Offered German-to-English translation services to local Ann Arbor residents as a freelance translator- Self-taught in antiquated German handwriting styles in order to better service clients with pre WWI source materials

Northville, Michigan, United States

- Established tutoring service for middle and high school students that improved student classroom performance- Motivated and encouraged students by providing a welcoming environment, which in turn strengthened their confidence in speaking and learning the German language

Master Of Management

Bachelor Of Arts - Ba, German Studies

German Language, Language Interpretation And Translation

Bachelor Of Arts - Ba, German Studies

Activities and Societies: University of Michigan Marching Band University of Michigan Equestrian Team