AS AGILE COACH, defined an agile transformation plan and introduced the organization to best practices, implementing the use of meaningful agile ceremonies and driving a cultural shift across the organization. Worked at a tactical level, partnering with management and individual team members, embracing a change from one giant monolith to a component-based architecture. All while building out feature/component-based squads. Played an integral role on the hiring team bringing is 10-15 new hires across many departments. Coordinated efforts in bringing transparency and predictability to Sales, Marketing, Client Solutions and Customer Success, knowing the what, when, where and how, large projects, new features and bug fixes were going to market. Devised a system for estimating work across various sprints and collaborated with the product owners to accurately track project commitments, boosting trust among stakeholders, and increasing efficiency by 30%. Recommended strategies for cultivating relationships with vendors and clients, improving product satisfaction by 20%.AS SENIOR PRODUCT OWNER, Spearheaded the organization’s mission in becoming the world’s largest cloud-based access control platform. Collaborated with dealers, clients and end users to implement key changes ensuring high quality in all deliverables. Continually analyzed market research and usability studies while applying market trends to enhance overall strategy, transform business needs into a product brief and eventually into user stories driving an improved user experience. Defined project scope and set key milestones by involving stakeholders and clarifying technical feasibility. Motivated and led teams while promoting a high level of team rapport. Recognized for building predefined test plans to enhance consistency and boost user experiences by testing at the end of the sprint that requirements were met and any issues found were addressed and/or fixed minimizing rework.

Owns and oversees Development and Quality across multiple agile feature teams consisting of 10 plus clients, agile development/test processes, platform performance and automation. Plays an instrumental part in coaching and ensuring each agile team works as productively and efficiently as possible while working under a very distributed model spanning multiple countries and many time zones. Works closely with the other development leaders to continue to improve our SDLC and methodologies. Mentoring direct reports and coaching the team to work efficiently in a challenging lean environment. Reducing overhead and improving customer satisfaction. Recruiting and Hiring top talent for both Dev and QA across the entire Markit Digital sector.

Owns and oversees QA across an entire platform consisting of 10 plus components, QA methodology, agile development/test process and platform performance and automation. Plays an instrumental part in coaching and ensuring each agile team works as productively and peacefully as possible while working under a very distributed model spanning over 5 different countries and multiple time zones.

Worked closely with the other development leads to continue to improve engineering processes and methodology while overseeing the entire QA team. Mentoring direct reports and coaching the team to work efficiently in a challenging virtual lean environment. Reducing overhead when it came to production release and improved customer satisfaction.

Work closely with the other development and test managers to continue to improve test engineering processes and methodology while overseeing the product verification and systems integration test teams.