Ryan Schubert Email & Phone Number

Milwaukee, WI, US

• Drive revenue growth by improving service capabilities within Construction dealerships.
• Collaborated cross-functionally to execute defined marketing strategies aligned with company goals.
• Identified opportunities and developed programs, products, services and tools in support of businessgrowth and increased profitability in the dealer aftermarket channel such as extended warranties,planned maintenance.
• Developed all necessary training materials and supported the roll out of new services, as well as anyexisting services.
• Provided content for CNH Industrial employees and dealers training programs and applicablereference materials to ensure product success in the market.
• Orchestrated and led cross-functional teams as a Customer Experience Ambassador, spearheadingthe identification of strategic projects aimed at enhancing customer experiences.

Irving, Texas, US

• Delivered annual business plan for assigned Midwest USA dealer territory.
• Developed aftermarket services growth opportunities and executed approved marketing campaigns.
• Optimized parts sales variance utilization within the assigned budget to drive incremental top linerevenue and delivered a business plan.
• Conducted routine sales performance evaluations with dealers, assuming a leadership role inassessing sales metrics and identifying areas for improvement. Effectively targeted corrective actionswhere necessary.
• Track opportunities, participation and close rates and report VOC/VOD in Salesforce system.
• Collaborated with dealers to identify customer accounts for growth.

Irving, Texas, US

• Life cycle management team lead of surface mining product groups.
• Created maintenance and repair life cycle costs centerlines to show the operating portion of TCO tothose products.
• Provided support and consultation for dealers and administered programs designed to provide"safety net" financial support to dealer's maintenance and repair contracts at mine sites.
• Project management experience collaborating directly with dealers and global multifunctional workteams.
• Tender and sales support to dealers, sales reps and Caterpillar personnel requests.
• Utilized AMT and Builder software to create centerlines and analyze operating costs portion ofTCO.

Irving, Texas, US

• Served as a technical advisor for Electric Rope Shovels.
• Commissioned and tested new mining equipment.
• NPI field follow for LatchFree Dipper design.
• Dealer Support Network rep for customer/dealer inquiries regarding equipment.
• Promoted technical communications by coordinating assembly reports, service advisories andproduct improvement advisories.
• Worked with design engineering to analyze new designs and reliability issues.

Irving, Texas, US

-Designed/Detailed different aspects of machinery for mining equipment.-Product Health Team – Drove the process of shorts/damaged components to mining sites to help customer satisfaction. Created in house procedures for Product Health tasks. Issued Engineering Change Requests based on field issues on assemblies and drawings.-Draglines – Designed and.