Ryan Seaton Email and Phone Number

• Provide technical support to servers, networks, telephones, and other computing platforms. • Manage EMR (Practice Partner) to ensure proper features are installed and kept up to date which allows doctors and nurses to provide the best care possible.• Running clinical data reports.• Configure and manage interfaces to ensure patient results are loaded into EMR properly.• Extract HL7 files to submit to ICARE.• Troubleshoot and repair network, hardware and software components. • Perform routine maintenance and inspection of server systems. • Perform hardware upgrades to achieve optimum performance level. • Perform root cause analysis of complex problems and provide corrective actions. • Maintain IT infrastructure and manage help desk issues. • Perform system back-up and database archiving processes to ensure data recoverability. • Order and stock equipment and supplies when necessary. • Provide advice and training to other associates. • Assist in installation and maintenance of telephone system.

Acted as helpdesk support for both Recreational Sports and Services as well as Rainbows endEstablishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements.Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.Prepares users by designing and conducting training programs; providing references and support.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional.Responsible for configuring workstations and image deployment of up to 300 computers. Includes maintenance, upgrades, updates, and patches to servers, workstations, desktops (PC and Mac), operating systems, software, and antivirus applications, department systems.Helps maintain security and privacy of information systems and equipment.Promotes a positive work environment for staff.Monitors the systems integrity by reviewing log files within the servers and computersResponsible for learning and staying current on all systems supported and used.