Ryan Shaw

Ryan Shaw Email and Phone Number

Director of Member Services @ Veterinary Hospitals Association
Saint Paul, MN, US
Ryan Shaw's Location
Greater Minneapolis-St. Paul Area, United States
About Ryan Shaw

Ryan Shaw is a Director of Member Services at Veterinary Hospitals Association. He possess expertise in account planning, customer satisfaction, national accounts, new business opportunities, relationship building and 3 more skills.

Ryan Shaw's Current Company Details
Veterinary Hospitals Association

Veterinary Hospitals Association

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Director of Member Services
Saint Paul, MN, US
Employees:
14
Ryan Shaw Work Experience Details
  • Veterinary Hospitals Association
    Director Of Member Services
    Veterinary Hospitals Association
    Saint Paul, Mn, Us
  • Magnum Transportation
    Director Of Business Development
    Magnum Transportation Jun 2017 - Present
  • Magnum
    Director Of Account Management
    Magnum Jun 2017 - Present
    • Independently develop and manage key performance indicator reporting metrics to senior management and customers, including utilizing metric reporting in the decision making, both on a day to day and long-term platform• Perform operations management duties such as: Perform profit/operational based business analytics for continuing and new business opportunities, coordinate with other divisions to develop business synergies, develop and implement decisions focused on developing economies of scale and gain share opportunities, assist in equipment related concerns, develop a diversified customer base• Perform employee reviews, interviewing and disciplinary write ups, develop and institute employee training programs, directing on a daily basis a staff of 75 individuals, manage payroll functions and develop a strategic plan for immediate and long-term staffing needs • Perform sales and account management functions such as: Review new business opportunities including working with customers to develop new business, develop pricing structure for new business, coordinate with sales and operations to market new accounts, handle customer service related concerns and discussions related to service issues, develop standard operating procedures related to customer accounts, maintain customer satisfaction in all areas of business and act as customer’s main point of contact for all concerns• Manage Billing related procedures such as: Monitor billing accuracy, manage and coordinate with customers on damaged equipment billing procedures and invoicing, oversee incomplete billing items and coordinate with customers on accounts payable and items beyond 30 days
  • Defense Contract Audit Agency
    Senior Auditor
    Defense Contract Audit Agency Aug 2009 - Jun 2017
    • Independently and as a team lead, planned, performed, and lead complex projects which include reviewing modifying and performing auditing procedures, evaluating systems, and programs for economy, efficiency, and effectiveness; and determining the extent of compliance with laws and regulations. • Performed multiple types of DOD Audits such as:  proposal audits, labor audits, material audits, accounting system audits, paid voucher audits, incurred cost audits, contract closing and agreed upon procedure engagements • Managed audit execution including reviewing audit team’s work for compliance with GAGAS, and to determine the work performed supports the overall audit conclusion• Performed comprehensive risk assessments including statistical and judgmental sampling procedures and regression analysis• Manage team members working on audits to ensure all assigned tasks/audit steps are performed as well as provide advice and assistance and serve as a mentor to new team members• Determine the relative significance of audit findings, ensuring work performed adequately supports the conclusions reached on the basis of best practices and other rationales that contribute to positive program results• Performed audits for compliance per regulations such as GAAP, CAS , FAR, DFARS, DOSAR, DSSR• Increase efficiency and reduce duplication of efforts by tracking contractor submissions and internal reports, including tracking and maintaining multiple documents essential to the audit/evaluation. Ensure compliance with regulations by issuing letters to contractors.• Developed understanding of numerous accounting, business and ERP systems including: SAP, Deltek Cost Point, PeopleSoft, SAP Business Objects, Documentum

Ryan Shaw Skills

Account Planning Customer Satisfaction National Accounts New Business Opportunities Relationship Building Analytics Driving Results Team Leadership

Ryan Shaw Education Details

Frequently Asked Questions about Ryan Shaw

What company does Ryan Shaw work for?

Ryan Shaw works for Veterinary Hospitals Association

What is Ryan Shaw's role at the current company?

Ryan Shaw's current role is Director of Member Services.

What schools did Ryan Shaw attend?

Ryan Shaw attended Minnesota State University Moorhead, Concordia College, Concordia College.

What skills is Ryan Shaw known for?

Ryan Shaw has skills like Account Planning, Customer Satisfaction, National Accounts, New Business Opportunities, Relationship Building, Analytics, Driving Results, Team Leadership.

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