Ryan Sheldrake Email & Phone Number

Corvallis, OR, US

Corvallis

I'm responsible for supporting users of our enterprise applications, designing and collaborating on in-house training content for shared delivery, and championing a positive customer service culture. I assist in training and onboarding of new Foundation colleagues, specifically on our donor and alumni CRM database, reporting systems, and Microsoft Office.

Corvallis, Oregon Area

Responsible for training users of our enterprise applications, enabling users to become efficient in the donor and alumni Constituent Relationship Management (CRM) system as well as the analysis, design, creation, modification and testing of reports in that system.

Manage, coach and support employees involved in the daily activities of the electronic payment systems world:ATM cash management, deposits, and networking with associated support vendorsPlastic card inventory, orders and reissuesFraud prevention and resolutionElectronic money transfers such as wires and ACHShared branch networkingCard transaction.

Key stakeholder for new product planning and developmentTest, configure, and train on new applications and productsSource and collect information from SMEsProvide formatted beta-user feedbackConfigure user systemsConduct employee needs assessmentsDesign, develop, and deliver product and software trainingDesign e-learning contentCreate institution-wide.

Bachelor Of Arts (B.A.), Cultural Anthropology

Education record