Ryan Silvas Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Folsom, California, United States

▪ Managed a diverse portfolio of key accounts, ensuring unparalleled client satisfaction and long-term retention.▪ Leveraged strategic partnerships with local financial institutions, expanding the clientele base and driving revenue growth.▪ Consistently surpassed sales quotas, leading the district in payroll software sales for the month of December▪ Provided ongoing management and ensured client success on the ADP software platform, conducting continuous software capability training to enhance user experience.▪ Fostered strong internal peer partnerships, facilitating lead generation and team success.▪ Established strong relationships with local businesses, building trust and mutually beneficial partnerships for sales referrals.▪ Led the successful acquisition of a key client, overseeing all software setups and data conversion activities for the seamless launch of ADP.▪ Proactively communicated critical updates on HR and Payroll compliance changes within California business laws to clientele.▪ Identified upselling and cross-selling opportunities, resulting in a substantial increase in revenue from existing accounts.▪ Spearheaded the expansion into new territories where ADP had not been represented previously.▪ Acted as a proficient liaison between customers and internal teams, ensuring effective communication and prompt problem resolution.▪ Mentored and trained new hires while continuously providing guidance to junior staff in the Account Management role.

Oakland, California, United States

▪ Produced engaging and informative product blogs for publication, driving increased website traffic and brand visibility.▪ Conducted in-depth research to gain comprehensive brand and product knowledge, ensuring accurate and compelling content creation.▪ Performed copy-editing and proofreading tasks to maintain high-quality standards for all written materials.▪ Designed and crafted both print and electronic promotional marketing materials.▪ Collaborated with cross-functional teams to revise and update marketing materials, aligning them with the company's brand identity and objectives.▪ Conducted data entry tasks to clean up customer data, ensuring accuracy and completeness for effective use in marketing campaigns and customer communication.

San Diego, California, United States

Provided friendly and prompt customer service, leaving a positive impression on patrons and encouraging repeat business.▪ Maintained up-to-date product knowledge by actively participating in product and vendor training sessions.▪ Delivered extensive product education to customers, ensuring they were well-informed to make confident purchasing decisions.▪ Assisted in training new employees, providing them with valuable insights and guidance to excel in their roles.▪ Collaborated with the team to perform receiving, stock, and housekeeping-related tasks, ensuring a clean and organized store environment.