Ryan Silverthorne Email & Phone Number

San Francisco Bay Area

1. Strategy and Planning involving organizing labor hours and pairing in-home Agent teams to put us in the best position to allow fiscal growth.2. Professional and personal development of our Agents in the field through: assessments, one-on-one meetings and developing personal and business goals.3. Hiring in-field Geek Squad Agents4. Creating networks to allow other areas of our company insight into each moving part: a) Ride along programs: Having our sales staff and store managers ride along with our installation teams to show them what it is they are selling, how they impact our clients and opening their eyes to expanded areas of opportunity. b)Communication development: Coordinating field agents to attend in-store meetings at multiple locations to put a face our team, their “silent” counterpart, and show them that we are here to support, listen and execute with them.5. Advanced programming of Universal remotes with multi-step macros, variable statements and If/Else logic6. Consultations for businesses and homes pre and post build7. ISF Certified for calibration service for personal homes, corporate presentation rooms and movie theaters8. Control 4 certified for programming and integration of home automation systemsGeek Squad Installation Technician January 2006 – December 20079. Mounting televisions and projection systems in places of business or homes and to a multitude of construction types: wood, lath and plaster, steel, brick and concrete10. Installation of speakers to the interior or exterior of walls and ceilings11. Installation of low voltage wiring in single rooms and throughout entire homes for data, audio and video12. Programming of basic remotes by hand and through software including design of single logic macros

1. Provided a knowledge base and emotional support toward clients through classes I developed and hosted once a month2. Assist in helping new hires complete their in-club training3. Held monthly meeting with Personal Training staff 4. Generated business for all revenue areas through assisting sales counselors and trainers with presentations5. Completed reports and all duties for the weekend days while Fitness Manager is out6. Help in recruiting, interviewing, and hiring for the personal training department7. Established a consistent clientele base and help them achieve their goals8. Developed a personalized tracking data base to record client progression individualized rotating schedule9. Establish and held a cooperative relationship with those contacted in the course of dutiesDealt effectively with a diversity of individuals10. Established a consistent clientele base and help them achieve their goals11. Developed a personalized tracking data base to record client progression individualized rotating schedule12. Establish and held a cooperative relationship with those contacted in the course of duties