Area Networking Manger Telecoms
CurrentDay to Day delivery around 60+ engineers plus hoist support and exchange frames support engineers on Copper Provision, Managed Install, Ethernet, BDUK and New Sites contract direct to Openreach. Ensure the quality and timeliness of service delivery to clients, acting as primary interface to help maintain and build client confidence.My duties:Coach engineers to carry out their jobs to a quality standard Manage team/engineer performance Encourage & Motivate to get the best out of the engineers Keeping the engineers updated by holding weekly/monthly team meetings Daily contact with engineers to remind them the importance of following processes Customer complaints Disciplinary Issues Increase the companies revenues by implementing TRC with my work force.