Ryan Sitzman Email & Phone Number

Huntersville, North Carolina

Maintain inventory levels by placing weekly orders with vendors and accepting/unloading deliveries. Assist customers with any inquiries by maintaining a high level of knowledge regarding the merchandise and sales within the store.Assist in loading and unloading trucks with merchandise and recyclables to be returned to the corporate distribution center.Maintain and operate trash compactor and bailer to dispose of store refuse.

Huntersville, North Carolina

Meet the daily needs of two boys ages 3 and 6 including but not limited to meals, recreation, and supporting education fundamentals, while providing a safe environment Responsible for general household duties such as cooking, cleaning, and shopping as needed.

Melville, New York

Maintained and handled inbound callsAssisted customers with any inquiries, issues, or changes in existing policies while upselling products and services.Fulfilled the various day to day tasks of the agency such as completing underwriting requests, and monitoring/addressing various agency production/inquiry reports.

Deer Park, New York

Maintained inventory levels by placing weekly orders with vendors and accepting/unloading deliveries.Assisted customers with any inquiries by maintaining a high level of knowledge regarding the merchandise and sales within the store, as well as their pets..

Hicksville, New York

Handled inbound calls to assist customers in scheduling delivery of merchandise and resolution of customer complaints while maintaining a high level of proficiency of products, sales promotions, procedures.Coordinated efforts between various departments (i.e. warehouses, inventory, management) to complete any pending tasks or resolve any customer issues.

Melville, New York

Organizational Support Team RepresentativeAssisted Customer Sales and Service Representatives on complex issues by calculating and issuing tickets on behalf of international airline clients Organized staff outings, events and community outreach programs through company’s community relations teamOffice AdministratorMaintained and updated statistical information for organization to document chargeable events and activities to drive monthly invoicesObtained credit card authorizations via Merchant Banks for International Airline ClientsContacted airline passengers in relation to additional charges, changes to their reservations or any other unresolved issue with their bookingDeveloped and implemented electronic processes and reporting procedures that reduce labor costs of the Administration Team by 75%*Awarded “Customer Service Star 2008” during International Customer Service Week 2008Lead Operations RepresentativeMaintained and escalated customer complaints and successfully resolved issues in a professional manner, satisfactorily for the customer, the organization, and the clientProvided assistance to Customer Service Representatives regarding client policies and proceduresAssisted in training of new employees with various physical disabilities, so that they would be able to fit the needs of the companyCustomer Service RepresentativeDemonstrated consistent achievement of quantitative and qualitative Key Performance IndicatorsMaintained and delivered a high level of customer service by identifying customers stated and unstated needs through personalized serviceLiaison between customers and clients to coordinate client warehouses, delivery drivers, service technicians and sales representatives to ensure timely delivery of furniture and resolution of customer complaints

Liberal Arts And Sciences/Liberal Studies

High School

Activities and Societies: Student Co-Founder of Deer Park High School Model UN, Member of the Community Service Club, Member of the Stage.