Ryan Smith Email & Phone Number

Baltimore, Maryland, Us

Leads a global team responsible for designing and delivering innovative and impactful leadership and career programs that enable the firm's vision and culture and build organizational capabilities that drive T. Rowe's growth and success. Responsible for end-to-end enterprise development strategy and programs, including leadership and professional development, early career, onboarding, diversity & inclusion programming, and people manager curriculum (containing: performance management, talent review, and succession planning). Some of my key initiatives include launching a new leadership framework, enhancing leadership capabilities, and supporting people management and team effectiveness. I leverage my change management, strategy, and leadership skills to foster a collaborative, inclusive, and high-performing learning environment.

Baltimore, Maryland, Us

As the Director of Leadership Development at T. Rowe Price, we designed and implemented the organization's leadership and management development philosophy and strategy. We established guidelines for leadership development to activate development opportunities for our senior successors, rising senior leader pipeline, high-potential leaders, and managers. I led a global team who worked collaboratively with key stakeholders to develop and implement an innovative and practical framework for developing leaders today and in the future.

Greensboro, North Carolina, Us

As the Director of leadership development programs, I was responsible for operationalizing and strategizing leadership programs to foster transformational behavior and support inclusive environments. During my tenure with the Truist Leadership Institute, I led leadership and professional development by shaping, influencing, and executing the organization's learning strategies for 45K+ employees. Maximizing collaboration skills enabled the design and implementation of modern executive and mid-level leadership programs and shaped the next generation of leaders by developing an aspiring leader program.

Charlotte, North Carolina, Us

As the Director of Leadership & Professional Development Learning Manager, I was accountable for developing and implementing cohesive learning strategies for 45K+ Truist employees using a combination of adult learning theories and blended learning solutions. To carry out my mandate, I implemented Aspiring to Mid-level Leadership Development and Professional Development Programs to shape the next generation of leaders, provide staff with a solid financial industry foundation, and engage, retain, and motivate employees of all levels.I also implemented the formal DE&I program, supported the development of a holistic L&D infrastructure that effectively drives the department’s mission, managed a Leadership Development Program influencing 15K+ senior staff, managed and selected third-party vendors, and ensured that all employees were fully supported across their careers.

Charlotte, Nc, Us

As Talent Development & Performance Management Senior Manager, I led a team of 25 managers and learning contributors to shape a competitive Learning and Development Program that generated a pipeline of highly qualified talent. Some of my contributions include:Implemented advanced learning strategies that facilitated the achievement of the bank’s business goals.Met program goals each year for a $5M training budget, routinely coming in at $100K+ below budget.Integrated the Kotter 8-Step Model to accelerate technology-driven employee development.Increased confidence learning scores by 10%.Taught the best practice implementation of change management for 10K+ employees. Routinely identified and resolved key technical, operational, risk management, business, and organizational challenges that impede employee performance.Initiated a suite of strategic projects with the goal of improving employee morale, performance, training program applicability, and self-confidence.

Charlotte, Nc, Us

As Learning Manager, I led a team of learning associates to deliver cohesive training and development activities for the Mid-Atlantic region. Among my responsibilities, I analyzed the region’s training needs, developed effective training programs, and supervised the team. Here are some of the ways I’ve made positive contributions to employee development:Identified and resolved technical and operational challenges related to L&D for a region with 15K+ teammates.Mitigated risk across the retail and commercial functions, recommending best practice solutions to pre-empt potential problems.Transitioned from a specialized training model to a more generalist model to increase economies of scale.Employed data analysis and forecasting within the learning delivery model.Utilized a blended learning approach to improve learning outcomes.Increased training program completion rates from 70% to 92%.Developed the training program that eventually became the blueprint for all other regions.

Charlotte, Nc, Us

As Leadership & Consumer Master Trainer, I was accountable for delivering best practice learning experiences and shaping highly effective teams of professional bank staff. Some of my accomplishments include:Delivered specialized trainings for executive, C-level, and professional employees. Built mentor-mentee relationships with junior teammates. Increased employee confidence in instructor-led training programs by 30-40%.

Charlotte, Nc, Us

As Licensed Retail Manager, I was responsible for managing, monitoring, and optimizing day-to-day operations of the branch. Some of my key contributions include:Conducted performance reviews, talent selection, and performance counseling. Fostered a collaborative, inclusive, and motivational workplace culture that incentivizes teammates to deliver a seamless customer experience. Consistently meet 100% of branch sales goals. Received ‘Performance Award’ in 2 consecutive years, from 2010 to 2011.

Memphis, Tennessee, Us

Fairfax, Virginia, Us

Richfield, Minnesota, Us

Richfield, Minnesota, Us

Richfield, Minnesota, Us

Doctor Of Education - Edd, Organizational Leadership

Master Of Science - Ms, Industrial And Organizational Psychology

Graduate Certificate, Human Resources Management And Services

Bachelor Of Science - Bs, Biology, General

Bachelor Of Science - Bs, Business Administration And Management