Get unbiased advice and leverage my experience in technology, cybersecurity, education, mathematics/problem solving, and sales & marketing to boost your business and avoid common mistakes.

Resuming responsibilities after Rhodian acquired Rigid Bits.

I work closely with businesses to help them better understand their risk of cyber attacks and best practices that can help them be better protected. With our expertise and unique experience, we're able to add valuable insight and consulting that businesses now depend on to successfully combat against cyber criminals in today's age. We often work directly with existing IT teams and 3rd party Managed Service Providers to help them test and enhance their efforts. We rely on ethical hacking techniques, industry standards, knowledge of common areas of compromise, and other tools to expose vulnerabilities that could lead to a breach without attention.Beyond preventative cybersecurity measures, we help businesses understand and meet compliance or data security law requirements. Our services also include computer forensics solutions to help businesses quickly identify, investigate, and contain breaches.

Working with the Field/Mid-Market sales team with Vertafore, I would support the needs of existing accounts and expand our relationship to better deliver solutions that can help meet the goals and specific needs of clients.

As a Client Partner, I work with independent insurance agencies that are current customers of Vertafore, Inc. to help connect them with resources and support to ensure they are getting the most out of the capabilities we provide. I can also provide advice and recommendations of other offerings to meet additional needs that they may have. In addition, I also work as an internal resource to the Field Account Manager team.

I work with independent insurance agencies accross the Southeast United States to help them improve efficiencies through the use of software so they have tools in place to better improve client retention, increase revenue, and better manage their business.

Assisted students ranging from grade school to adultTutored subjects in Math, Art, Computer Basics, Writing and GrammarKept a comprehensive schedule to organize sessions and meeting locationsResearched tutoring materials and techniques on a regular basisBudgeted and planned business operations and needs

Assistant to the Instructional DesignerSupport and Train Faculty in use of Desire2Learn and other Learning Technology

Handled incoming phone calls and web-queries about software Gave general overview of features and capabilities of software systemsMade cold calls to insurance agenciesReferred customers to sales reps or tech support as necessaryHad to meet specific metrics in pipeline generation, call volume, and budget

Managed staff for both Orientation and Tutoring ProgramsProvided support as needed for students, faculty, and staff with LMSDesigned and produced training material and resources for LMSDeveloped training and evaluation metrics for staffCertified by Westwood as a faculty trainerResearched and implemented effective tutoring methods and techniquesManaged system properties for automated reporting and enrollingCreated reports and presented data to Deans and leadershipWrote and built Orientation course content using HTML and CSSCreated tutorials for students and WCO staffAdvised students regarding academic success and time management and use of technologyServed in many projects designed to improve business flow and general processes

Licensed to sell Property, Life and Health insuranceAssisted current clients with policy transactionsAnswered phones and greeted clients

Slope-staked retaining wall for future reservoirUsed scale equipment to weigh loads of gravelRan Bobcat and worked with gravel sorting equipment

Assisted teachers in afterschool and summer science programPurchased and managed materials used in coursesTrained new employees

Acted as General Manager through holiday shopping seasonMaintained sales goals Responsible for sales and customer service related dutiesHired and trained new employeesProcessed shipments

Maintain fairways and roughOperated various tractors and mowersSome basic equipment maintenance

Assisted customers with ordersWould process shipments and stock suppliesPlan orders from distributors