Ryan Smith Email & Phone Number

Milton Keynes, England, United Kingdom

The role at IP Cortex consisted of two main work flows; to contribute in the development of IPC's next-generation platform (‘NG’) and collaborate closely with Sales and Support Teams to troubleshoot and resolve high-priority (P1) and level 3 (L3) issues on the current (‘V1’) platform. with an initial 35/65% split.Issues surrounding V1 were mostly due to.

Isle Of Man

With a well-established, secure and highly available voice platform under our feet, that has, until now been focused on supporting a Hosted PBX offering, focus has now shifted to unified communications, integrating with other operators and suppliers to offer truly unified voice solutions.Whilst still maintaining the voice platform as a whole, my role now.

Core responsibilities centre around the design, development and delivery of a highly redundant and scalable voice network from open source offerings which sits at the core of the plan.com VoIP platform and enterprise voice/mobile solutions.Deliverables and ongoing support includes:- Full mesh multi-master replication using MySQL and Tungsten Replicator.

Birmingham, United Kingdom

Technical developer and manager of VoIP services for Tekara Ltd.

Birmingham, United Kingdom

• Overall responsibility for the delivery, support and continued development of IT Services for the organisation which consisted of 1400 user accounts, 180 full time staff, 15 offices and the management of two supporting.
• Production of five year operational plan ensuring that IT satisfies the organisations need.
• Staff management from delegation of work to monthly supervision and annual reviews.
• Forecast planning and management of £170,000 five year budget for new hardware, training and software.
• Key player in securing major legal contract and provision of key data for several service tenders.
• Planning and setup of remote offices from cabling to networking and voice for up to 20+ staff.

Birmingham, United Kingdom

• This role initially involved reviewing a Windows 2000/2003 and Exchange 2003 infrastructure that was poorly implemented and maintained by an external provider and was not functioning to the requirements of the.
• Rolling out Exchange 2003 with OWA across multiple servers for external access.
• Implementation of backup strategy using LTO3 SCSI drives and Backup Exec 12.5
• Production of custom statistics and reports direct from SQL Server Database.
• Development of a web based reporting system for automated reporting using ASP.net and SSRS
• Produced an Open source Squid/SquidGuard Web filtering and logging proxy server across the WAN using LDAP and NTLM for authentication.

Birmingham, United Kingdom

Responsible for design, deployment and maintenance of the Windows 2000 Professional/Server Infrastructure, Exchange 2000 Enterprise and new server and hardware. The infrastructure spanned across five office locations using VPN and LES100 technologies. Dialup VPN access was also available to users. Elements of Novell Netware using IPX remained for legacy.