Ryan Smith Email & Phone Number

Cranberry Twp, Pa

Greater Pittsburgh Area

Design and build-out of Department of Education environment following STIG hardening Guidelines. Corporate infrastructure design, architecture & administration- managing and designing VMware VSphere 5.x ClusterManagement of Microsoft Hyper-V for Server 2008 R2Data Center Administration - Administering and monitoring all equipment in ECSI’s Expedient Allegheny Center Mall location.Managed and maintained Exchange 2010 environmentConfigured hybrid coexistence with Microsoft Office 365Design, planning & implementation expertise with enterprise systems –Including but not limited to, production, pre-production (UAT), Quality Assurance (QA) and development systems.Implemented patch management systems using GFI Languard and ManageEngine Desktop CentralTraining & documentation – created and modified documentation for new and undocumented processes to help improve administration of environment and mentor other IT staff when needed Security Administrator for Windows based systemsAdministration of all back office equipment and serversProvided support for all employee facing software and computersHardware support, maintenance and implementation

Greater Pittsburgh Area

Primary technical contact for over 10 Clients Managed all aspects of clients Windows Server 2008 R2 Active Directory domainsConverted multiple clients from physical servers to a fully virtualized Environment (ESX 4.0)Provided all clients with general hardware and software support for all systemsKnowledge of Cat 5/6 wiring technologies Avaya and Free PBX phone administrationDeveloped and maintained clients monthly patching cycleImaged client computers using Symantec Ghost on an annual basisUpgraded over 250 employees from Windows XP to Windows 7 Pro

Greater Pittsburgh Area

Performed password resets for various corporate applicationsLiaison between tier 2 technical support