Key Account Manager
CurrentAccomplished, results-driven and entrepreneurial with a solid record of success. Possesses unique skills, knowledge and experience developed during a 10-year career in regional sales, key account management and software systems development with Davis+Henderson LP (D+H). D+H is the dominant provider of financial services software to mortgage brokers and financial institutions in Canada.Responsible for defining, planning and managing national account short and long term retention strategy, including introduction and implementation of new products, new markets, sales and strategic partnerships.In-depth technical understanding of the vendor/customer financial applications coupled with strong customer relationship skills provides for an efficient and effective assessment of products and services on customer base.Strong customer relationship skills provider a bridge between vendor and the customer; assessing impact of products/services and determining refinements/changes necessary to enhance customer products and services.
