Delivering overall performance, strategy, and standards of the companyAttending various racecourses nationwide Taking and processing bets while using the racecourse data technology software, hedging, market management, balancing figures. Building customer relationships and loyaltyManaging team performance and training new startersMonitoring the activity of our competitors whist also collaborating and negotiating with them regarding any hedging. Other responsibilitiesClient liaison and entertainment - enhancing relationships and client retention, including building new relationships and account opportunities.

Design and build digital 3D models for mapping purposes. Create digital maps for schools to aid The Student Voice platform.

High value and high-volume trading. Released all horseracing betting markets, managed pre and in-play betting decisions accordingly. Provided timely manipulation of trading models/platforms and monitored betting markets to maximise profits for the company. Liaised with the bet acceptance team regarding bet referrals from the Ladbrokes call centre and betting shops alike. Taking calls and high value bets from VIP customers, negotiating prices and stakes depending on a variety of variables. In this role I got to utilise my excellent interpersonal and communication skills in a fast paced, high-performance environment, speaking to all relevant stakeholders during and between races to ensure the head office was always connected with colleagues and operations on course. It required exceptional attention to detail, mathematical, statistical and problem-solving skills.

Priced up multiple races for the company each day for the following days meetings and variety of ante post markets; discussed and compared opinions with colleagues to determine final prices. Priced up a variety of special markets; on the Grand National, for example. These frequently needed to be calculated by myself and discussed with other compilers. Required regular communication with the bet acceptance team and traders.

Attended various racecourses nationwide and was responsible for updating and displaying prices by computer, recording cash and credit bets and ensuring excellent customer service was provided. This role also sometimes included responsibilities as a Floorman. Involved in on course hedging and shortening SP’s (starting prices) for the office.