Ryan St. John Email & Phone Number

San Francisco, California, Us

Bentonville, Arkansas, Us

• Strategic Leadership: Developed and executed comprehensive reverse logistics strategies aligned with company goals, driving process improvements, cost reductions, and enhanced customer experiences.• Process Optimization: Designed and managed efficient reverse logistics processes, maximizing resource utilization while minimizing waste. Established performance metrics and KPIs to measure effectiveness and track progress.• Cross-Functional Collaboration: Collaborated seamlessly with product, supply chain, customer service, and quality assurance teams. • Returns Management: Implemented procedures for timely and accurate handling of product returns and exchanges. Analyzed return trends, identifying root causes and implementing preventive measures.• Compliance and Sustainability: Ensured compliance with product return, recycling, and disposal regulations. Drove sustainability initiatives, identifying opportunities for waste reduction and environmentally friendly practices.• Reporting and Analysis: Generated insightful reports on reverse logistics performance, highlighting trends, issues, and improvement opportunities. Leveraged data analysis to inform decisions and enhance efficiency and customer satisfaction

Grapevine, Texas, Us

In this current role, I am responsible for overseeing the nationwide fulfillment transportation network across three sites. I display the strength of an exceptional leader by providing insightful direction and guidance to site management aimed at empowering front-line associates.My key achievements in this role have been:• Executed visual management, standard work, and dock management system to create Lean dock environment.• Saved company cost worth $37M by reducing transportation cost per package from $17 to $7.75.

Seattle, Wa, Us

During this tenure, I was mainly involved in fostering long-lasting and trusted relationships with senior management to achieve strategic business objectives. Additionally, I have analyzed and resolved employee-related issues encompassing labor, turnover, and diversity.The benefits I brought during this role were:• Successfully launched three buildings in 2021 to drive competitive advantage and bottom-line gains.• Conceptualized, designed, and led employee recognition program that boosted employees' productivity and morale

Columbus, Ohio, Us

In this role, I spearheaded all aspects of sales management, payroll, HR, 16 direct reports, 100 indirect reports, and all P&L statements. I showed dynamic leadership qualities by directing and mentoring cross-functional teams to ensure operational excellence.Selected contributions for this role were:• Recognized by senior leadership and received a promotion from General Manager to Director of Operations.• Launched 15-20 trucks per day while sustaining cross-dock operations.• Administered overall operations of multi-site worth $8M facilities per year.• Implemented Lean culture in turnaround environment with keen focus on improving process and ownership

Houston, Texas, Us

• Oversaw all aspects related to the residential line of business and delivered top-notch service to over 48K homes per week. • Directed actions across the organization and led managers to improve efficiency and reduce costs.• Launched morning fleet with 98.9% success rating safety pre-trips.• Merged two separate business routes, trucks, and billing as well as revamped customer cans over three months.

• Directed all purchasing, supply chain, and process standards in start-up situations while ensuring compliance with the company budget and growth strategy. • Analyzed and resolved island supply issues by creating an inventory control system.• Created a lean inventory system resulting in decreasing purchasing by 23% and slashing restock delays out of the equation.

Greenwich, Ct, Us

I lead a team of drivers, supervisors and customer service representatives in providing the best possible service to our customers. I do this through coaching to standard work, eliminating waste, and being a servant leader. Cultivating a environment where mutual respect and continuous improvement is at the forefront, is my number one priority as the Service Center Manager.

Greenwich, Ct, Us

Ran the nighttime reship operations, which averaged 60-70 drivers, 4 front line supervisors, and 15 dock workers in a high paced cross dock setting. Eliminating waste and making fast paced decisions were skills that were paramount.

Greenwich, Ct, Us

Supervised inbound and outbound operations which consisted up to 150 drivers and dock workers while creating a environment of continuous improvement. Subject matter expert on a multitude of training roll outs in the region. Responsible for all maintenance PO's and scheduling. Created Kanban system for parts room.

Greenwich, Ct, Us

Outbound SupervisorSubject Matter Expert for following rollouts:Handheld rollout, Rehandle Reduction, Safestack, M5 Maintiance system, Mobile SCO updates, and Projected Weight Accuracy Training.

Atlanta, Ga, Us

Operations Supervisor for Outbound Shipments, Training Supervisor for New Hires, Member of Safety Committe, Winner of Multiple Production Contest, and Member of UPS #1 Management Team in the Nation.

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Science - Bs, Business Administration And Management, General