Ryan Stango Email & Phone Number

Wilmington, De, Us

New York, New York, Us

New York, New York, Us

New York, New York, Us

Senior Vice President - North American Onboarding (2016 – Present) I was brought on board in a senior-leadership capacity to handle two essential functions: Ensure the company’s 300 most-important clients received the service deserved and improve the operational efficiency of the offshore and domestic staff.I relished the opportunity to be an agent of change and eagerly introduced new accountability policies, standardizing processes across multiple operations functional lines, ensuring a common completion process for all documentation, and drafting, implementing and overseeing all the necessary procedures.When recruiting and hiring new talent, I instilled an understanding of and appreciation for company policies and procedures in each recruit while fostering a change in culture.Institutional clients wishing to onboard the Bank benefited from my attention as a senior member of the digital transformation team, as we led a roll out of the Bank's digital portal; which truly revolutionized our clients' experience. My successes in speeding the revenue realization cycle and strengthening connections within a network of 90 offices around the globe led to my appointment as an interim department head of North America onboarding.

New York, Ny, Us

VP of Alternative Investment Services (2013 – 2016)The combination of rapid growth and significant regulatory change created challenges in maintaining procedural accuracy and thoroughness. I assumed leadership for driving the change needed to ensure hedge fund and private equity managers could flawlessly process subscriptions and redemptions. My frequent interaction with functional managers allowed me to offer suggestions for fund launches and capital events. By effectively collaborating with global teams through direct and virtual meetings, we initiated process innovation and introduced supportive technology producing the desired results within the allotted schedules.

New York, New York, Us

Vice President Alternative Investments (2012 -2013)Administered a 14-person hedge fund outsourcing group managing an $11 billion portfolio utilizing a multi-site operating model. Through multiple global sites, I led my team to strive for performance excellence resulting in a 15% reduction of errors in net-asset-value calculation through the design and implementation of a defect-review process to analyze trends and identify problems that helped the offshore processing team identify processing gaps.By chairing the multi-department committee that conveyed the concerns and suggestions of 800 employees to management, employee satisfaction rating rose 18%. The committee also gained global recognition for creating a review scorecard that allowed customization to reflect individual department needs thoroughly.

New York, New York, Us

Vice President Investment Advisory Services (2005 – 2012)When the company formed a new division Investment Advisory Services to service Investment Managers separately managed accounts, SMAs, I was tasked with building and supervising operations of the new unit. Led flawless execution of servicing and reconciliation of sponsor holdings positions for nine investment managers. The team’s success led to the assignment of an offshoring imitative, followed by the lead role in moving the corporate offices from Wall Street to Columbus, Ohio. I represented Citi in a cross functional group to normalize data transmissions between Sponsors, Broker / Dealers, Investment Managers and their service provider in the DTCC Hub project.

Oaks, Pa, Us

Supported administration with both money managers and their sponsors opening new accounts and reconciling accounts with intense involvement of Checkfree-Security APL

Valley Forge, Pa, Us

Provided consolidated service to High Net Worth clients with assets between $500,000 to $1 million under management; regarding investment information, asset allocation, executing transactions, retirement services, and account options.Maintained a strong knowledge of Vanguard funds and financial markets.Utilized strong verbal and written communication skills to educate clients on financial markets, asset allocation models, and retirement strategy.