NextGen Certified Professional (NCP PM&EHR). Latest Certification: March 2016.Implementing QSI NextGen Electronic Medical Record (EMR) software customized to meet client needs.Specializing in Financial, Clinical, and Laboratory (hospital), Ambulatory/Outpatient Electronic Health Record (EHR), Practice Management (Ambulatory).Providing clients with onsite and remote Program Management, Implementation, Integration, and Support, services.Building and customizing Applications and Interfaces running under Linux, Unix, and Windows Server Operating systems, and SQL database customizations.Providing additional onsite and remote client training via WebEx.Using extensive troubleshooting knowledge on a variety of software application, hardware platform, and networking issues during implementation stages to ensure a smooth go-live transition.

Providing support for Seton North West Hospital, Ladera Par, Seton Northwest Medical Plaza, and Seton North West Surgical Center. Responsibilities include performance assurance and integration of medical equipment in the Clinical workflow. Working directly with nursing staff and doctors in the hospital environment, ensure desired processes and procedures are maintained and all necessary equipment and software integration is production worthy. Familiar with Windows Terminal Services. Provide training and functional advice to facility staff to improve clinical efficiency.

At C.R. Darnell Medical Hospital which is the largest army medical center in the world. I provided equipment performance assurances, repaired “down” equipment, basic training, and coached medical staff on the specific capabilities of the equipment.

Finance & WarrantyProcessed customers financial accounts for either down payments, work done, or parts purchased. Processed Warranty Claims through Chrysler LLC. Documented financial records including Accounts Receivable and General Ledger updates.