Ryan Stuckey Email & Phone Number

I am working on a book about the experience of premature birth from a father's perspective.

Waterloo, Wi

Facilitate project discoveries with all business stakeholdersGather business requirements and translate into functional and technical requirements for software developmentAnalyze and write functional user stories in JIRAParticipate in story estimation and sprint planningParticipate in daily scrums, provide support for development, and assist with testing

Middleton

Interact directly with external customers to consult on sales, operational, manufacturing, and product configuration needs as well as WTS software and industry best practicesAnalyze and document detailed business and functional requirements and customer workflows to assist in building overall project scopeMake recommendations on project strategy to successfully implement softwareAnalyze customer business requirements against existing application functionality; propose solutions including system configuration, process changes, and software enhancements.Utilize agile software development methodologySoftware configuration, testing, training, and issue resolutionMaintain regular verbal and written contact with customer project teams via weekly project status calls, remote working sessions, email, and issue tracking tools

Manage implementations of hospital information system interfaces for integration with patient surveillance software and underlying relational database. Collaborate with technical resources to develop interfaces from various hospital systems including lab, pharmacy, radiology, surgery, etc. Work with clinical and technical resources to configure data feeds and supporting software. Develop custom python code for non-standard data interfaces.Gather business and technical requirements for implementation projects and new features/functionality requested by clients as well as those needed internally to support the business.Ensure successful ROI for all implementations by continuing to work with customers to optimize and improve their experience post-implementation.Develop custom sql queries for analyzing and reporting of client data.Assisted with development of company's standard SOW, resourcing models and employee onboarding process.Founding member of company's WOW Committee with a goal of inspiring personal, positive and unexpected customer service experiences for both our clients and employees.

Work with customers to understand technical and business needs of implementation projects. Develop project plans to meet those needs with speed, ease and trust. Conduct project team meetings to ensure deliverables are met, roadblocks are addressed and risks are mitigated. Communicate project status to client executive sponsor(s) and all other internal and external stakeholders. Exercise good judgment to escalate issues as necessary. Provide application training via virtual meetings and in person sessions.Manage many concurrent projects with minimal supervision - including working from remote locations or on the road while traveling.

Implemented web-based (enterprise and SaaS model) software for hospital pharmacy departments.Conducted weekly project meetings to ensure timely resolution of issues and execution of deliverables.Configured software based on client needs and requirements.Assist client with creation of custom reports.Provided detailed, workflow training to clinical staff via virtual classroom.Communicated project status to all stakeholders weekly.

Bachelor Of Arts (B.A.), Communication And Media Studies/Environmental Science Studies

Communication Arts Environmental Studies

Associate'S Degree, Music Production & Recording Technology

Studied music technology and recording production, emphasizing both studio engineering and live sound reinforcement.