Ryan Sugden Email & Phone Number

Milwaukee, WI, US

Milwaukee, Wisconsin, United States

Evaluate and maintain the Journalism, Advertising, and Media Studies (JAMS) Program’s filing system, creating a more efficient model for necessary paperwork and safely destroying the rest. Organize faculty spaces and offices, creating a more streamlined model. Handle travel and expenses for visiting professors and for an immersion journalism class. Take.

Milwaukee, Wisconsin, United States

Maintain high standards of guest service by circulating in assigned sections, greeting all guests.Adequately stock suites with appropriate serving stations and disposable dishware.Communicate with suite hosts throughout the event, answering questions regarding food preparation or ingredients, service or billing. Resolve guest complaints with assistance of.

Milwaukee, Wisconsin, United States

Ensured effective operations of assigned luxury suites under the direction of department managers.Trained and supervised suite attendants and runners for assigned section(s); observed and documented job performance.Acted as a middle man, communicating concerns and instructions between various levels of workers and management.

Milwaukee, Wisconsin, United States

Monitored suite’s department email, responding to customer inquiries and contacting suite administrators for event orders and payments. Helped customers with any concerns they had in regards to any events, past and present.Answered phone calls, directing questions and concerns to the appropriate parties.Entered and checked orders for events using Micros.

Milwaukee, Wisconsin, United States

Delivered all pre-ordered food and beverage to each suite before the event begins.Organized orders to ensure effective and efficient delivery.Assisted suite attendants throughout the event with the delivery of any additional gameday orders, cleaning suites, packing remaining food, and removing any remaining dishes from each suite.

Milwaukee, Wisconsin, United States

Recorded incoming and existing inventory, ensuring all available products and sizes were represented on the sales floor.Greeted and helped customers with any questions they may have had.Managed a cash drawer, giving appropriate change and high quality customer service to each guest.Assisted store manager with balancing each cash drawer and turning in all.

Remote

Developed graphics using Adobe InDesign, focusing on implementing customer feedback. Worked closely with management on executing design needs across the board, including menu cards and product labeling, sales materials, and multi-page pamphlets.

New Berlin, Wisconsin, United States

Took food and drink orders from customers accurately and with a positive attitude. Was responsible for knowledge of the menu with an ability to make suggestions. Ensured tables enjoyed their meals and took action to correct any problems. Helped with food preparation when necessary.

Wauwatosa, Wisconsin, United States

Led four weekly spin classes, instructing riders on proper form to maximize their workout.Curated two to three playlists a week down to the second to lead high-intensity cycle workouts.Openly discussed studio deals and upcoming events with members to encourage participation.Recruited potential clients and sold spin memberships based on setting and.

Remote

Resolved any service problems and customer complaints.Assisted supply chain team with budget record keeping as it relates to cost of product, potential reimbursement from vendors for order errors, total ROI from original order and any reprints/refunds, and documented all necessary budgetary concerns via Zendesk so that it properly transferred over to the.

Remote

Maintained customer relationships and improved response and delivery times.Provided accurate and timely information via Zendesk email support to customers looking for pricing quotes, turnaround times, and any general support using the company website.Assisted with two other coworkers as we launched phone support, troubleshooting problem areas and.

Milwaukee, Wisconsin, United States

Provided support to the lead professor in charge of the university’s Media Writing class.Created lesson plans and taught two weekly sections of 15 students.Reinforced the professor’s lecture teachings through weekly assignments, including press releases, blog posts, op-eds, news articles and copywriting, to help students develop stronger grammar and AP.

Milwaukee, Wisconsin, United States

I managed a classroom of computers during department lab hours that allowed students to access program necessary for completing assignments. I assisted students with the use of said programs, including Photoshop, InDesign and LinkedIn.

Master Of Arts (Ma), Media Studies

Bachelor Of Arts (Ba), Communication, Journalism, And Related Programs