Ryan Sweet Email and Phone Number

Access Systems’ Total IT Care isn’t like other managed IT services you will find elsewhere. Our program is focused on teamwork, both external and internal. Before we make any recommendations, we must understand you:who you arewhat you doyour processes and workflows what success means for youWithout knowing these elements and so much more, Access won’t be able to support your IT needs and make knowledgeable recommendations. We want to be your business partner. Our internal processes are also rooted in teamwork. Our tiered Network Operations Center (NOC) is built to encourage collaborations between teams. Unlike other managed services providers, our technicians work in groups. It’s IT support who never takes a vacation or a sick day. Your IT service tickets won’t go unresolved when someone isn’t at work, because our technicians work in teams.Along with internet security, constant monitoring, backup and disaster recovery, patch management and hardware updates, our Total IT Care provides unlimited remote service and IT help desk support. At Access Systems, we want to make sure you have a secure network infrastructure and the tools you need to succeed, which is why we strive to catch red flags before you even feel them

BeyondReach is a CCR brand which focuses specifically on engineering connectivity solutions for Aggregators, VARs, and ISPs.Since 2001, we’ve been providing connectivity solutions for hard-to-reach areas. We originally started as WISP, but found our strengths were really in engineering solutions for areas without coverage. After a two decades of honing our skills in the industry as CCR, we’ve now become an independent brand solely focused on providing connectivity solutions for Aggregators, VARs, and ISPs.

About GreatAmerica Financial Services:GreatAmerica Financial Services was founded in Cedar Rapids, Iowa in 1992. With nearly $1.2 billion in assets, GreatAmerica is the largest private independent equipment finance company in the U.S. and is dedicated to helping equipment manufacturers, distributors, vendors, and dealers be more successful and keep their customers for a lifetime. GreatAmerica provides equipment financing and consulting services in all fifty states and a number of U.S. Territories. The company employs more than 425 professionals, having offices in Iowa, Minnesota, Missouri, and Georgia.

-Work with Plan Administrators, Participants and Account Executives on a daily basis covering a variety of retirement plan issues-Attend new case implementation calls and go over set up with the Plan Administrators-Work as internal “go to” person when there are questions, concerns or issues-Work closely with Processing Representatives, Call Center Representatives, Cash Consultants and the Data Load team to streamline the work flow process-Field work to the appropriate departments as I receive it and complete audit requests-Responsible for completing technical requests, reversals, workarounds and assisting with fund changes-Take phone queue calls and maintain a personal AWD work queue-Maintain a case load of 35 clients ranging in assets from 10-150 million dollars

-Screened and interviewed potential production employees-Performed new hire orientation-Audit and ensure new hire paperwork completed properly-Resolved employee relations issues-Counseled management regarding proper protocol for HR related issues-Participated in recruitment and selection of summer interns-Processed terminations of employees-Maintained employee information in HRIS system

-Managed as many as eight direct reports-Responsible for determining employees schedules based on work load-Accountable for maintaining acceptable service levels for incoming help desk calls-Performed monthly one-on-one meetings with direct reports-Coordinated and executed fundraising activities for local office-Led the Benefits team during open enrollment process for over 7000 employees-Completed reporting on a weekly, monthly, and quarterly basis-Responded to both front line and escalated employee benefit queries-Audited benefit files for completeness and entry accuracy-Participated in new benefit vendor implementation meetings-Developed employee recognition programs-Worked with management team to determine best practices

-Accurate processing of employee record updates into Lawson(HRIS) system-Worked closely with location contacts to ensure no employee file discrepancies -Completed all employment verifications in a timely manner-Processed scheduled raised for union employees-Responded to all external and internal inquiries and requests-Participated in HR systems integration Business Initiative Plan-Audited personnel files at retail level-Screened and interview applicants for corporate and retail/manufacturing level positions-Processed reports in HRIS system on both scheduled and as needed basis-Handled all incoming applications for both corporate and retail level positions-Responsible for internal job postings and associated tracking reports-Facilitated external advertising (print & on-line)-Additional clerical duties and special projects as assigned

-Screened and interviewed potential employees for production positions-Administered and analyzed testing-Participated in local recruiting functions-Counseled employees-Performed reference and criminal history checks-Performed weekly payroll duties-Interpreted company policy as it relates to employees-Placed temporary employees into specific assignments -Administered drug tests