Ryan Sparks Email & Phone Number

Rome, It

San Francisco, California, Us

DoorDash and Caviar are on-demand food delivery solutions that connect local restaurants to diners in every major U.S. market. As Senior Partner Strategy Manager, I lead a five-person team that manages more than $350m of annualized gross order volume (GOV) on Caviar and DoorDash, and I lead multiple initiatives that set strategy for our multibillion dollar SMB sales organization.• Overseeing a multi-year initiative that connects DoorDash executive suite directly with SMB partners to deepen merchant empathy, highlight key product issues, and launch new solutions based on partner feedback• Partnering daily with product, engineering, and strategy colleagues to inform development roadmap with SMB insights• Scoping quarterly books of business and lead goal-setting processes for my team and the broader region within the SMB segment• Leading go-to-market testing for DoorDash's first ML sales operations applications, scaling launch to all DoorDash partners

San Francisco, California, Us

• Lead multiple cross-functional business units to represent local restaurant partners to legal, marketing, finance, product, and engineering teams• Scope quarterly books of business and lead goal-setting processes for my team and the broader region within the SMB segment• Utilize SQL and Tableau to model data for strategic initiatives and account management• Develop go-to-market playbooks related to retention of our top strategic partners across all West Coast markets• Develop and lead training processes for new hires

San Francisco, California, Us

As Senior Strategic Partner Manager, I led a three-person team that manages more than $125m of annualized gross order volume (GOV) on both Caviar and DoorDash. I oversee multi-party sales processes, negotiations, and account management for top restaurant partnerships in West Coast markets.

San Francisco, California, Us

As Strategic Partner Manager, I managed a book of business representing more than $35m of annualized gross order volume (GOV) on both Caviar and DoorDash.• Maintained unit economic positivity as the business has evolved to support restaurants through COVID-19 pandemic measures and other local legislation• Created and implemented communications strategies around major initiatives, including DoorDash’s acquisition of Caviar, pandemic relief measures, and a recent technical systems migration to DoorDash’s infrastructure with no down time for partners• Collaborated with cross-functional teams including operations, legal and finance teams, operating as the organization’s Salesforce.com subject matter expert and leading communications for Caviar’s transition to marketplace facilitator tax handling• Used data-driven approaches with tools like Looker, Chartio, Snowflake, and Excel to develop local and national business strategy with cross-functional teams• Mentored strategic partner manager peers as they ramped up responsibilities in the Los Angeles and New York City markets

Seattle, Washington, Us

The Stranger is an alternative biweekly newspaper based in Seattle. I built product, sales and marketing roadmaps and executed SaaS and web products: Bold Type Tickets and Everout (“Stranger Things To Do” calendar). I managed product management and customer support teams, launched proprietary box office solutions and expanded support coverage.• Developed and implemented go-to-market strategy to scale the Bold Type Tickets local event ticketing platform• Doubled operating revenue and increased annual ticket sales from 200,000 to 1 million in three years • Led digital ad operations for the Stranger’s “Things To Do” calendar, developed new audience engagement and retention marketing strategy, doubled page depth and sessions per month for more than 400,000 unique monthly visitors • Created an international network of 30+ publications to operate as a distributed outside sales team and add local brand value to the SaaS product• Directly managed all major accounts, growing sales for first-time partners 30% YoY, on average

Littlejohn Coliseum is a 10,000 seat venue that hosts more than 150 events per year including concerts, trade shows, galas and sporting events. Oversaw television, radio, print, and web campaigns for major events. Promoted from crew member to Associate Director of Production and advanced to the Director of Marketing position. • Utilized Google Analytics, Google Fusion Tables, and data-driven analytics approaches to overhaul a legacy organization’s sales strategies• Drafted press releases, coordinated paid media, and sourced content weekly• Negotiated and promoted all major concert acts, implementing ticket sales strategy to sell tens of thousands of tickets to the campus and surrounding community during my tenure

Seattle, Wa, Us

Designed and executed an outreach campaign, engaging more than 100,000 people on Facebook and Twitter. Built a new B2B relationship program to interface with local brand partners in Seattle. Created original HTML and Flash tools to connect brands with customers.

Woonsocket, Ri, Us

Developed name, positioning, and structure of the ExtraCare Pharmacy & Health Rewards program. Worked closely with third party advertising firms (Arnold, Mindshare, and M80) to coordinate qualitative and quantitative name research. Coordinated internally between legal, creative, copywriting, and operations teams.