Responsible for pricing activities and contract review process for North American Automotive and Rail Original Equipment business. Administer opportunity analysis, pipeline development, quotation and contract renewal to meet aggressive sales and profitability targets by working with cross-functional teams. • Led the business unit to achieve sales targets, a significant portion of the company’s Mobile Industries $1.5 billion in sales, through pricing and gap analysis initiatives.• Successfully led the automotive business in the analysis, recommendation and approval for major contract renewal which resulted in renewal of $30M of business and new business wins of $16M.• Created an automated quote and contract review solution that allowed for more accurate analysis of various business scenarios to quickly get quotes to the customer.• Developed and maintained pricing guidelines that allowed the sales force to quickly quote customers without requiring additional management approval, saving 1 -2 days on quote to customer.

Responsible for all sales and profitability analytics, forecasting, and reporting pertaining to Global Automotive Aftermarket and North American Industrial Distribution businesses. • Provided key information and recommendations regarding customers and products that contributed to a 28% increase in sales and a 3% increase in EBIT.• Created an automated monthly sales and profitability reporting system for North America that would create reports for every customer and Buying Group by product categories and salesperson. Reports automatically posted to a central drive where sellers were able to retrieve and better structure their call plan.• Led the Global Automotive Aftermarket Business Planning process, as well as Global Monthly Sales meetings and Forecast Consensus meetings. Provided profit and loss performance commentary on behalf of the Controller during quarterly meetings.• Led the process gathering and entering Global Forecast information into financial systems. Drove the sales force to continually improve accuracy through incorporation of metrics. Forecast accuracy improved from 90% to 96%.• Determined and eliminated excessive charges across various departments by utilizing knowledge of SAP system to assist human resources during company-wide cost reduction campaign.

Handled customer inquiries, complaints, billing and technical questions for the Southeast U.S. Authorized Distributors. Acted as the Central point of contact for Timken’s largest distribution customer. • Managed a high volume workload within a deadline-driven environment. Average volume ranged from 70-90 calls daily, including a significant portion of those calls being technical or part number interchange-related calls.• Became one of the primary mentors/trainers for new and established employees in terms of technical and systems-related issues (SAP), as well as handled challenging calls for other associates when needed. • Solely responsible for structuring large (~$5M) orders that would meet customer and internal directives, expediting strategic orders, and resolving Electronic Order issues (EDI).• Proactively reviewed extensive order books for opportunities to improve lead times and expedite deliveries where needed to satisfy both customer and internal goals.• Achieved the highest sales totals in the key account’s history, while maintaining minimal interruption in on-time delivery performance during a difficult SAP ERP implementation.

Initiated and closed sales for a leading manufacturer of DOM (Drawn-Over Mandrel) Steel Tubing. Sales responsibility for Original Equipment and Distribution customers in Canada and the Northeastern U.S. • Collaborated with outside sales, plant managers, metallurgists, and outside processors to secure profitable value-added business with the largest distribution customer that primarily purchased commodity type products.• Engaged cold call customers to determine application needs and volume to qualify opportunity before sending outside sales for a customer visit.• Built and maintained relationships with the largest distribution customer in Canada by proactively expediting orders and engaging plant management and metallurgy to adequately convey special requirements by customer.• Challenged barriers to business in terms of antiquated freight and equalization standards to secure $250K worth of additional business in the Western part of North America.