Ryan Teoh Email & Phone Number

Klang, My

Klang, Selangor, Malaysia

Claim Executive- Provide after sales support for local and overseas customer / salesman.- Proceed and investigate claim enquiries from customers.- Follow up claim replacement delivery schedule in order to catch up customer bird in date.- Ensure appropriate solutions taken to resolve the complaints from customers.- Work with various departments such as purchasing, finance, technical, logistics and warehouse to achieve overall objectives.Quote Analyst- Internal… Show more Claim Executive- Provide after sales support for local and overseas customer / salesman.- Proceed and investigate claim enquiries from customers.- Follow up claim replacement delivery schedule in order to catch up customer bird in date.- Ensure appropriate solutions taken to resolve the complaints from customers.- Work with various departments such as purchasing, finance, technical, logistics and warehouse to achieve overall objectives.Quote Analyst- Internal transfer from Claim Executive on 1/1/2021.- Prepare quotes to the sales/agents/customers; follow-up accordingly.- Proactively work with Customer Solution division (engineers, order management,claims) and customers to meet their changing business needs and resolve issues.- Ensure all the proper paperwork is in place upon acceptance of a quotation. Responsible to transfer all the required information to Order Management.- Jointly responsible with Sales Support - Order Management for any quotation, CAD Drawing, order or project changes and ensuring updated quotations are present.- Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained at a regular basis.- Actively participates in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.- Provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division.- Participate in sales meetings and sales workshop programs, product meetings, internal department meetings, Customer solution meetings, trainings to enhance personal and product knowledge.- Prepare sales contracts as needed.- Maintain proper electronic and hard copy files as required. Show less

Johor Bahru, Johore, Malaysia

- Assist client on financial planning (spend, saving, invest, insured) in order to achieve financial independently.- Promote and sell insurance products.- Customer service on claim and insurance matters.

Johor Bahru, Johore, Malaysia

- Communicate and deal with supplier and sub-con.- Handle and deal with clients for requests, complaints, claims and orders.

Johor Bahru, Johore, Malaysia

- Assist in preparation of production reports.- Support manager daily job and operational matters. - Assist manager to follow up the tasks given.

Klang, Selangor, Malaysia

- Assist in handling day-to-day administrative and operational matters.- Assist in preparation of full set account.