Ryan Testerman Email & Phone Number

Austin, Texas, United States

Austin, TX

As a CSD with Bazaarvoice, I was fortunate to work with over 250+ different brands and retailers within our network. I was their direct contact who helped to oversee their UGC programs, identified next steps or areas of opportunity, helped develop ongoing strategies with UGC, and always ensured this aligned with their specific business goals. I had the.

Austin, Texas Area

• As a leader on Bazaarvoice's support team, I was able to gain many new skills which allowed me to grow & really make this role my own. Some of the day-to-day responsibilities can be found below!
• Provided a high level of service/support for both clients & internal team members
• Analyzed semi-complex problems, identified solutions & execute to solve with limited management oversight
• Gained experience in Salesforce, Jira, Confluence & other computer applications/tools critical… Show more As a leader on Bazaarvoice's support team, I was able to gain many new skills which allowed me to grow & really.
• Gained experience in Salesforce, Jira, Confluence & other computer applications/tools critical for client success
• Managed client expectations to meet & exceed time commitments – consistently

Austin, Texas Area

• At Wells Fargo, our vision was to satisfy all our customers’ financial needs and help them succeed financially. I would deliver on our vision and build lifelong relationships with our customers. I demonstrated.
• Provided excellent customer service in all customer interactions
• Helped to resolve customer concerns & handle with… Show more At Wells Fargo, our vision was to satisfy all our customers’ financial needs and help them succeed financially. I would deliver on our vision and build.
• Helped to resolve customer concerns & handle with escalated issues
• Trained new team members throughout the company
• Followed procedures & security protocols to minimize errors and reduce fraud