Senior Management Team

• Contracted for the merge of the company's bespoke internal systems• extracting data from old CRM systems and manually entering onto new built system• Verifying and improving data• Testing system functionality and practicality• Creating Training Documents and delivering training sessions with existing staff on the new system• Minute taking during meetings to write up for further development and training needs

• Working in a small department co-ordinating the commercial side of the business• Taking and processing orders • Dealing with planning • Organising meetings / Booking courses• Generating job sheets • Liasing with architects, Builders and planning officers • Ensuring all the correct documentation is organised • Organising Site Visits pre start site visits. • Fleet management of vans. • Dealing with telephone and email enquiries • Planning and scheduling… Show more • Working in a small department co-ordinating the commercial side of the business• Taking and processing orders • Dealing with planning • Organising meetings / Booking courses• Generating job sheets • Liasing with architects, Builders and planning officers • Ensuring all the correct documentation is organised • Organising Site Visits pre start site visits. • Fleet management of vans. • Dealing with telephone and email enquiries • Planning and scheduling installations• Dealing with complaints • Processing orders – Taking customer payments • Creating quotes and delivery notes • General office Administration • Booking surveys with surveyors Show less

• Dealing with telephone and email enquiries• Customer complaints and resolving them• Taking payments• Developing product knowledge• Logging any information needed• Communicating with other teams when needed

• General administration• Dealing with customer enquires over the phone • Resolving any problems • Organising of courtesy cars• Dealing with warranty claims• Updating of customer details

Customer service / Administration • Dealing with customer enquiries• Processing orders • Taking payments• Data protection • Providing a high level of customer service