Ryan Tillotson Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

• Created internal marketing and training/development materials for Customer Support Department’s use, reaching over 700 people worldwide• Worked closely with upper-level management to redesign and restructure the department’s internal resource site, viewed by hundreds of Customer Support employees daily• Assisted teams with tasks as needed, such as the migration of onboarding content into an accessible online platform, completing voice-over for training/development material, analyzing internal survey data/identifying key trends, etc.• Attended sessions and job shadowing opportunities throughout the summer to foster professional development in areas such as project management, soft skills, consulting, and general career development.

Orlando, Florida Area

• Scheduling appointments, returned messages, and checked and filed patient files• Maintaining budget and grant spreadsheets to show growth and impact of the program• Coordinating health fairs and oversaw our table and volunteers• Certified in HIPPA Privacy law to maintain patient confidentiality

Pittsburgh, Pennsylvania

• Converted client portfolios using advanced Excel • Reviewed client portfolios to help reorganize investments• Preparing client portfolio reviews for advisory meetings• Communicating daily with clients regarding RMD’s, meetings, and follow –ups• Preparing account paperwork and contracts for new and prospective clients• Organized and drafted reports from programs such as NetX, Morningstar, and CRM

Winter Park, Fl

• Received training in techniques such as Active Listening, Psychological Intervention, Interpersonal Skills, and Organizational Skills • Advised a group of freshman students to transition into college during first semester• Coordinated several bonding events for the freshman in the group• Helped instill the values of Rollins College into freshmen experience by cultivating personal and academic integrity, contributing to a larger community, and developing competence in ethical and moral reasoning

Greater Pittsburgh Area

• Provided services by scheduling and organizing daily activities for volunteers • Recruited and registered new volunteers at multiple involvement fairs• Revamped marketing strategies to promote Corporate Days of Service