Responsible for supporting the installation, configuration and maintenance of Unix/Windows workstations and servers. Performs software installations and upgrades to Unix/Windows operating systems, IESS database, layered software packages and maintains them in accordance with established policies, procedures and service level agreements.Installation of new customer software releases, system upgrades, evaluation and installation of patches and resolution of software related problems associated with COTS/GOTS products on Sun UNIX, SGI IRIX and Windows 2000 / XP platforms.Participate in hardware/software testing as required.Perform system backups and recovery, provides general trouble-shooting on the customer system, maintains data files and monitors system configuration to ensure data integrity.Participate in analyzing new hardware/software needs and participates in customer TEMs, reviews and meetings pertaining to customer issues.Resolve a wide range of system issues, troubleshooting software, hardware, and network issues, and addressing trouble tickets and service tasks.Manage DNS records, SSL Certificates, crontab entries, Linux/Windows user accounts.Maintain servers for standard Internet services such as DNS, NFS, DHCP, Samba, printing and FTP service.Maintain and manage multiple linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures.Participate in technical research and development to enable continuing innovation.Maintain operational, configuration, and other standard operating procedures (SOPs).Participate in the troubleshooting of system issues internally and coordinate efforts with third party providers and other operational support entities.Interpret and discuss information which involves terminology or concepts not familiar to many.Provide advice and recommend actions involving complex issues.

Primarily responsible for identifying foreign communications using signals equipment. Critical role as the nation’s defense depends largely on information that comes from foreign languages.Identifying and analyzing foreign communicationsRecognize changes in transmission modes and tip the appropriate authorityProvide translation expertise to analystsProvide transcriptions and translations from foreign communications

Responsible for making sure the lines of communication are always up and running by maintaining the multi-channel satellite communications for the entire Army.Maintenance of satellite communications equipment and associated devicesConduct stressed and unstressed network operationsPrepare system and equipment related forms and reportsGeneral electronics