General Manager
CurrentHighly skilled and results-oriented General Manager with a proven track record of business development, operations support and management. Expertise in CRM databases, VOIP, and mobile app support, coupled with extensive experience in hiring and coaching staff. Adept at designing and implementing effective marketing strategies, managing fleet and equipment, and supporting payroll processes. Dedicated to driving operational excellence and growth in the home service marketplace.Operations Support and Development: Lead and optimize daily operations, implementing innovative solutions to enhance efficiency and productivity across multiple business units.Software Development: Manage the development and deployment of CRM systems, VOIP solutions, and mobile applications to streamline business processes and improve customer experience.Team Development: Oversee the recruitment lifecycle, from identifying talent to onboarding and, when necessary, managing terminations to maintain a dynamic and efficient workforce.Coaching: Mentor and develop staff, fostering a positive work environment that encourages teamwork, professional growth, and high performance.Marketing Development: Conceptualize and execute comprehensive marketing plans, including digital and traditional channels, to boost brand visibility and drive business growth.Fleet and Equipment Management: Ensure the proper maintenance, scheduling, and management of company vehicles and equipment, optimizing operational readiness and safety.Payroll Support: Assist with payroll processes to ensure accurate and timely compensation for all employees, maintaining compliance with relevant regulations.