Qa Lead
Projects worked on include Knockout City (PC/console) and an unannounced project with an external partner.I was promoted to QA Lead and led a 15 person team of QA for Knockout City as we switched to a live service and seasonal-content model of development.While lead, I worked to improve QA sustainability, improved coordination with our external testing team at Keywords Studios, and helped increase the visibility of QA work to other departments.In addition, I helped to develop new testing techniques for proprietary hardware, based on published studies on potential user comfort and usability issues for similar hardware.I also started a new QA team on the unannounced project. This included starting the first pass testing on the project, as well as collecting and creating documentation, creating test passes, onboarding new QA to the team, and reporting issues both internally and to the external partner.