Operations Manager
CurrentDuring my tenure at Refraction AI, I have advanced from an entry-level position to Operations Manager, showcasing my dedication and ability to drive results. In my current role, I lead a team across two critical areas of the company, ensuring seamless daily operations while prioritizing safety at every step.I have revamped our training program, aligning materials with current practices and protocols to enhance employee onboarding and performance, which has also reinforced our safety standards. My responsibilities include analyzing business data to identify opportunities for performance improvement, conducting market research to support our expansion into new markets, and managing scheduling and payroll to ensure operational efficiency.Additionally, I play a vital role in product development by testing new features of our autonomy stack and troubleshooting issues with our robot fleet. Through these efforts, I ensure not only optimal performance and reliability but also the safety of our operations, creating a secure environment for both our team and our technology.My responsibilities include analyzing business data to identify opportunities for performance improvement and conducting market research to support our expansion into new markets. I also manage scheduling and payroll to ensure operational efficiency. Additionally, I contribute to product development by testing new features of our autonomy stack and troubleshooting issues with our robot fleet, ensuring optimal performance and reliability.