- Greet customers and present reasonable product solutions based on customers’ needs.- Perform merchandising and departmental tasks including markdowns, price changes and cycle counts; create and maintain signage and product displays.- Maintain product knowledge and participate in continued sales, vendor and product training. - Perform other duties and tasks as may be assigned.- Visit Apple Inc. in Cupertino, CA annually for skill training

- Create Drupal theme for 11 IEN centers based on the Georgia Tech Theme - Provide web support needs for IEN by writing PHP scripts and transferring data using JSON - Collaborate with web applications team to yield more interactive websites for labs - Use JavaScript to format form fields - Involved in plan to create new layout for IEN website (ien.gatech.edu) - Created an automated script so departments can update their own events to the main page - Provide systems support when applicable

- Format HTML with internal and external CSS - Ensure backwards compatibility with IE7 using CSS - Respond to user needs within Remedy ticketing system - Setup email and network access on tablet systems - Recreate department's current website (www.gedcenter.org) in HTML updating web technologies using XML/XSL - Use JavaScript to create a place revolving picture scheme - Create DOMs to check forms validity- Install, maintain and upgrade workstation and peripheral hardware and software.- Analyze and resolve complex workstation, application and server related problems.- Update desktop software/applications; maintain documentation on installed applications.- Provide users with assistance in working in specific applications.

- Administrate/Maintain a web server containing 4 mission critical applications- Create Equipment management website to manage equipment usage schedule in PHP- Validated HTML form field data with JavaScript (DOM)- Validate logged in user against MS Access database to confirm them as an equipment user- Created SQL queries to display user data and equipment status- Send email to give user notification of successful equipment loan using PEAR- Update GEDC news and upcoming events on website (gedcenter.org) in HTML and CSS- Provide consultation about and build websites using PHP- Assist is the installation and maintenance of software products- Serve as IT liaison between GEDC and other departments on related IT issues- Tested and evaluated new applications and equipment- Install, maintain and upgrade workstation and peripheral hardware and software.- Analyze and resolve complex workstation, application and server related problems.- Update desktop software/applications; maintain documentation on installed applications.- Provide users with assistance in working in specific applications.

- Provide HTML support for new healthcare website- Create sitemap and breadcrumbs using HTML and CSS - Preload images with JavaScript for faster loading- Administer a network of 12 servers and 50 client workstations within healthcare environment- Ensure Section 508 compliance - Enforce on/off network security policies- Maintain HIPPA security standards and remain within HIPPA compliance- Sustain GA Tech health services website (http://www.health.gatech.edu)- Install, maintain and upgrade workstation and peripheral hardware and software.- Analyze and resolve complex workstation and application related problems.- Update desktop software/applications; maintain documentation on installed applications.- Provide users with assistance in working in specific applications.

- Provide software consultation and solutions for designated client within their environment - Create test plans, test scripts, and test automation code with Mercury Loadrunner - Track and report software defects for DSL web site - Collect and investigate payroll financial system information - Prepare MS Access reports from a financial system to provide summarized information