Provide personalized support to clients in the DHS JOBS program with a focus on GED participants through individualized lesson plans on the Essential Education platform, tutoring sessions and soft skill building through the Linked in learning program.Provide one on one job skills trainings, resume building and personalized job search activities.On-board clients into JOBS plan per DHS Family Coaches requests for services and inform clients of their Rights and Responsibilities in the JOBS program.Record clients Job Search Verification and GED attendance forms in DHS TRACS management system.Maintain communication with clients Family Coaches in regards to client participation on weekly/ bi-weekly basis.Create and foster positive and effective workplace culture.

• Assisted in creating Social Media content• Implemented quality control and graded products according to standards• Completed internal review of CSR operations

• Taught students with the online ESL program by EF. The program consisted of private lessons and groups of up to six students at a time. I utilized a slideshow presentation and prompted students to respond to questions and helped them with their pronunciation.• Graded and gave feedback to each student each lesson.• Maintained a high level of satisfaction from my students

• Sold Gemisphere products in person and through a multi-line phone system• Maintained and grew client base by providing accurate and up-to date information on products while tracking purchases through the NetSuite CRM • Set up payment plans and processed payments online and over the phone• Product development and sales strategy• Supported team members in production and shipping

Recruit, interview and hire staff for the store when neededTrain, develop and manage a staff of threeControl inventory, ordering of product, and loss preventionMaintain schedule and labor budgetEvaluate business numbers and make purchase and promotional decisionsAnalyze merchandizing and ensure maintenance of store standardsBalance registers and report on sales numbers and p&l

Manage sales accounts and customer relations via telephone, email and in personPromote new products and create advertising and marketing campaignsMonitor product line and quality controlCoordinate daily shipments and ensure maximum timelinessSubmit monthly and weekly progress reports to Director of Sales

Create and implement service-learning programs and projects for five schools in the Canby School DistrictManage program budgets, train volunteers, and lead team meetingsNetwork with local and state agencies to create community-focused programsCorrespond with school leaders and parents in relation to events and projects

Implement new database for catalog of membersAssist field team leaders in planning sales meetingsCreate marketing and advertising for recruitment and events

Assist Director in producing local events focused on Nobel Peace Prize LaureatesCreate advertising and promotions to showcase the institute's workAssist in planning of monthly meetings