Ryan Vinoth Email & Phone Number

Subang Jaya

• Following up new business opportunities and setting up meetings• Planning and preparing presentations• Communicating new product developments to prospective clients• Overseeing the development of marketing literature• Writing reports and proposals• Providing management with feedback• Understand client’s pain point and come up with solution & proposal• Create strategic goals and convert to sales.• Increasing the value of current customers while attracting new ones• Developing goals for the development team and business growth and ensuring they are met• Attending conferences, meetings, and industry events• Perform Project management of IT initiatives• Ensure timely and accurate delivery of technology products and services.• Oversee new system facilitation, current system enhancements• Manage internal/external application upgrades.• Negotiate contracts with clients and principles for all software, hardware and consulting services

Oasis Square

• Direct the development, implementation and administration of all IT.• Perform Project management of IT initiatives.• Ensure timely and accurate delivery of technology products and services.• Manage multiple areas of technology and multiple departments.• Oversee hiring, staffing, training, disciplining and performance appraisals.• Preparation and management of operating and capital budgets.• Oversee new system facilitation, current system enhancements• Manage internal/external application upgrades.• Define and improve all system and network operations processes.• Negotiate contracts with manufacturers for all software, hardware and consulting services.• Create strategic goals and convert to easily implemented plans.• Manage external vendor’s services.• Manage of Helpdesk Ticketing System• Setup new sales office and airport stations (New route)• Work closely with other departments/organizations and collaborating with my IT team• Planning and implementing future IT developments and undertaking project work• Aliases with vendors to ensure network runs smoothly• Work closely to ensure the IT infrastructure is cost efficient, reliable and agile in order to meet business needs.• Ensuring that all IT equipment complies with industry standard (Audit)•Working closely with other departments/organizations and collaborating with my IT team•Planning and implementing future IT developments and undertaking project work•Install and Support Geneva Operations Management Suite (Navitaire), Servers (AD), system/software•Managing email, anti-spam and virus protection (Smarter Mail and Gmail Enterprise)

1 Tech Park, Tanjung Bandar Utama

•Installing, supporting and maintaining Infocus Mondopad and Mondocenter•Managing mondopad shell, video conferencing, emails setup, system recovery and ensuring collaboration with other video conference device.•Presenting and demonstrating on overall Mondopad usage to the customers•Suggesting and providing IT solutions to business and management problems•Ensuring that all IT equipment complies with industry standard•Analyzing and resolving faults in IT related issues •Undertake troubleshooting of PC or network problem and routine preventative measures • Implementing, maintaining and monitoring network security and internet connection•Keeping internal networks running•Conducting training and presentation for a roadshow or exhibition

Usj 1, Subang Jaya

•Installing, supporting and maintaining server hardware and software infrastructure•Managing email, anti-spam and virus protection•Setting up user accounts, permissions and passwords, access to internet•Ensuring the most cost-effective and efficient use of servers•Suggesting and providing IT solutions to business and management problems•Ensuring that all IT equipment complies with industry standard•Analyzing and resolving faults, ranging from a major system crash to a forgotten password•Undertake troubleshooting of PC or network problem and routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet•Working closely with other departments/organizations and collaborating with other IT staff•Planning and implementing future IT developments and undertaking project work•Keeping internal networks running

Kelana Jaya Pj

• Troubleshoot hardware and software• Be familiar with all hardware and software• PC/laptop inspection• Advice staff about potential uses of existing technology• Provide recommendations about accessing information and support• Maintain current and accurate inventory of technology hardware, software and resources• Troubleshoot all technology issues• Maintain log and/or list of required repairs and maintenance• Make recommendations about purchase of technology resources• Research current and potential resources and services• Install work stations, printers, windows and all drivers• Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals• Perform other related duties as required during working hours

Kuala Lumpur, Malaysia

* Answer SingTel & SingNet Corporate calls within the targeted Service Level.* Manage email within the targeted Service Level.* Manage proactive monitoring service within the targeted Service Level.* Manage customer’s special requirements and processes.* Manage customer’s fault inquires and provide quality assistance.* Log reported faults into ticketing system.* Provide 1 level troubleshooting for SingNet Corporate Customers.* Manage coordination within inter-cross operational supports to ensure speedy fault resolution.* Provide escalation to relevant party on prolong outages.* Review and improve operational processes to enable operations staff to operate effectively.

Kelana Jaya, Pj

• Develop, design, produces and codes new web pages for individual departments and/or programs.• Edits, maintains and updates current web pages.• Maintains current knowledge of web site development • Consults with program administrator to determine departmental web page needs and goals.• Provides technical support and instruction to staff.• Defines web page design criteria; ensures design is consistent with existing or established standards.• Familiar with HTML, phpMyAdmin, Mysql database• Perform other related duties as required during working hours

Bachelor'S Degree In It, Computer Forensic, 3.47/4

Activities and Societies: Committee member for Unirazak Information Technology Association, Part of UNIRAZAK FIT Computer Forensic Talk.

Spm And Stpm, Spm And Stpm