Provide HR leadership for all Tessco Technologies, GetWireless, and Alliance Corporation employees in the US and Canada. Including brick and mortar locations in Maryland, Nevada, New Jersey, Texas, Minnesota, and Ontario, as well as fully remote workers across 32 states and 4 provinces (ON, AB, BC, and QC).

Here, I successfully perform in a pivotal position, molding the organizational culture and creating a high-performing team. Additionally, I report directly to the Chief Executive Officer, leading an overhaul of the Human Resources operations as the company transitions from a publicly traded entity to a private equity-backed model.o Harmonized the benefits plans through the merger of 3 companies (Tessco, Alliance, and GetWireless), resulting in projected $990K (~22%) annual savings.o Revitalized talent acquisition methodologies through the standardization of processes, establishment of pay grades through benchmarking, introduction of a new Applicant Tracking System (ATS), and the streamlining of interview and offer procedures. o Led an 83% reduction in talent acquisition costs, significantly cutting expenses and generating annual net savings exceeding $600K ($4.3K reduction per hire) by discontinuing dependence on third-party agency recruiters.o Introduced an effective communication strategy to proactively tackle employee concerns, employing a data-driven approach through a third-party engagement survey for enhanced insights, yielding a reduction in turnover, decreasing from 33% in FY22 to below 18% in FY23.

I served as a trusted partner to the Chief Executive Officer, supervising all human resources operations and functions, including recruitment, onboarding, performance appraisal, employee relations, and benefits.o Streamlined remote operations and enhanced benefits, achieving an 8% reduction in costs, while guiding through the challenges posed by the pandemic. o Effectively reduced turnover rates, decreasing from 70% in 2018 to 41% within a single year, and the achievement of a 28% rate in 2021.

o Reviewed and Developed clear and fair policies and implements as needed; includes updating EE Handbook and Policies annuallyo Updated On-Boarding Process to include all aspects of the Contractual requirements and timing. o Monitored key HR metrics including personnel needs (certifications, performance reviews, openings, contracts, benefits, etc.)o Improved systems, processes and policies in support of organizations growth planso Worked with CEO to improve the effectiveness and efficiencies of support services (data entry, accounting services, security, databases, etc.)o Drove initiatives in managing the various contracts to maximize staffing and costso Created and monitored collaborative initiatives amongst the management team

Led all HR functions within the healthcare organization, serving as the business partner to executive leadership by delivering impactful HR programs and tools to catalyze the organization’s growth plans.o Provided HR support to 17 locations while simultaneously preparing to open or acquire three (3) additional sites in 2018o Introduced a staffing model centered on worked hours, effectively optimizing scheduling and facilitating targeted recruitment initiatives, delivering a significant reduction in downtime.o Lowered employee turnover by 23% year over yearo Reconciled HR invoices, lowering financial burden on the company by approximately $120,000o Negotiated benefits renewals, resulting in 36% decreased premium cost to employees, 9% decrease to employer, and 40% reduction in deductibleso Updated eligibility requirements for 401(k) participationo Improved Paid Time Off (PTO) plans to better reflect current market conditions and improve recruitment offeringo Established pay grades through benchmarkingo Rewrote employee handbooks for Righttime Medical Care, The Pediatric Group, and Ancillary Services Inc.o Standardized the onboarding process and timeline for new providers to account for credentialing requirement

I held various HR positions over the course of my tenure, overseeing HR functions in a complex multi-union environment, and supervising over 600 employees distributed across 3 locations in Maryland, Virginia, and Pennsylvania.o Interpreted and implemented all HR policies and practices in support of key company initiativeso Managed recruitment, onboarding, training, performance and retention initiatives to meet business needs and in an effort to fully utilize employee potentialo Oversaw all employee relations; maintained consistency within the organization regarding problem resolution, counseling and development; managed labor relations process, provided counsel and direction throughout the grievance process; fostered an open door policy for all employees; managed/conducted HR investigationso Ensured compliance with all State and Federal employment regulationso Managed Workers’ Compensation processo Applied feedback received in roundtable discussions, exit interviews and employee surveys to recommend best practiceso Managed unemployment claims and hearingso Participated in development HR department goals, procedures, objectives, and systemso Monitored the performance evaluation processo Assisted in developing and maintaining accurate job descriptionso Worked with HR Team to develop and communicate Compensation and Benefit programso Managed HR administrative duties such as employment files, I-9 data, drug testing programs, policy manual updateso Developed and initiate employee recognition and engagement programso Reviewed and communicated facility performance for all HR-related metrics (turnover, engagement, expenses, unemployment, workers’ compensation, etc.)o Ensured that all associates are aware of, and practicing, food safety/sanitation and workplace safety initiatives

o Worked closely with manager in developing employee relations programs and communicationo Entered initial Workers Comp. accident reports and managed open claimso Point person for 2015 Open Enrollment, Wellness Blood Screening and Flu Shot programo Human Resources Representative in Operations leadership meetingso Leadership role over HR staff of four team members

o Worked with HR Manager and Operations team to identify open positions and discuss recruiting plan.o Prepared internal and external postings of job opportunities and accompanying schedules.o Interviewed internal and external candidates and gathered information regarding education, experience, training, job skills and salary requirements. Checked references as necessary.o Ensured that all pre-employment background testing is completed. Responsible for administering offer letters as well as declination notifications.o Oversaw the on-line application process as well as applicant tracking systemo Monitored recruiting effectiveness through the use of historical data and industry trends

o Maintained status of openings, review applications, schedule and conduct interviews and job fairso Conducted New-Hire Orientations and ensure documentation is completeo Acted as contact to employees and applicants with basic HR, payroll, benefits and leave questionso Provided support to HR department as it pertains to personnel and union issueso Maintained personnel files and databases (I-9, DOT, PTO/Payroll, employee files, etc.)o Entered initial Workers Compensation accident reports; maintain W/C files and communication between employees, departments, and adjusters