Director of Operations with an emphasis on compliance relations and internal/external media buying systems development.

Managed and assessed compliance risks and responsibilities for internal and external advertising publishers and media buying teams.

Managed existing accounts and built new publisher connections for ADNET. Nurtured both new and existing relationships with affiliates and publishers. ADNET is a performance based digital advertiser. We create some of the highest converting email, push and native advertising offers. Our offers are built and owned exclusively by ADNET.

Managed top tier accounts for Southeast and Northeast Regions. Developed trusted relationships while keeping customer’s needs at the forefront. Facilitated the onboarding process of customers on the configuration and use of the software via one-on-one knowledge sharing. Understood customer needs and advocated on their behalf by providing direct feedback to the product development and senior management teams.• Personally managed 81 of the company’s top 240 accounts• Acted as a subject matter expert for both internal and external teams• Actively opened communication channels with interested potential users• Acted as a point of contact and resource for new customers throughout the onboarding process• Performed webinars and demonstrations to both customers and potential industry partners• Worked closely with partner programs and shipping provider sales teams to provide scalable customer solutions• Attended industry trade shows to further partnerships and industry presence

Managed new and existing seating contracts for the Rail Transit and Locomotive markets. • Built and maintained business by emphasizing value-added services• Developed and implemented creative sales strategies for maximizing revenue• Assisted with implementation of new seating line for locomotives• Worked with the business development and engineering divisions to determine the market potential, product need, and design for multiple product lines• Provided excellent on-site customer service and support through field service and customer visits

Partnered and worked with Financial Representatives to assure that proper risk exposure characteristics had been identified.• Member of task force committee for Underwriting Process Development• Primary lead on Motorcycle Policy Enhancement committee• Authorized exceptions to underwriting rules when warranted