Ryan Watson Email & Phone Number

Chicago, Illinois, United States

- Correspond daily with various charity partners and clients through in person meetings, phone calls and emails to maintain understanding of Chicago Furniture Bank’s mission to furnish homes of families in need while upholding 501(c)3 nonprofit standards- Create fuel and cost efficient truck routes that extend throughout the city of Chicago, IL and surrounding suburbs to maximize profit and minimize cost- Coordinate outreach events to make local community members aware of resources offered by Chicago Furniture Bank- Facilitate large hauling and removal projects including home, office and school cleanouts to ensure clients are well accommodated- Provide thorough knowledge of services offered by Honest Junk Company (sister organization of Chicago Furniture Bank)- Maintain a tranquil and welcoming environment for families to choose furniture at no cost while providing a meaningful experience- Utilize Excel spreadsheets daily to organize collected data

- Supported OxFam’s acquisition and retention of donors through phone calls and reach out eventsFostered meaningful relationships with current donors to maintain retention- Facilitated open communication between donors and the organization by connecting people with the right teams to ensure donors were thoroughly accommodated- Collaborated with fellow team members to find most efficient way to increase retention- Launched tests to gather data through tele-marketing campaigns- Provided knowledge of the wide scope of OxFam’s humanitarian work to prospective donors- Collected and reported detailed notes of donor requests while performing database management tasks through the use of Salesforce and EverGiving to familiarize myself with accounts in order to keep accounts in correct standing and provide donors with a thorough variety of options- Operated Salesforce to quantify metrics of donor retention and retention methods

Seattle, Washington, United States

- Provided an exceptional and seamless experience to all customers by creating an environment of inclusion, warmth and welcome- Strengthened the community by deepening customer and partner relationships through impactful connections- Developed and maintained diverse store atmosphere with fellow partners and local community members by embracing those of different backgrounds, and learning from different perspectives- Led a team daily and ensured all partners felt empowered and confident in their role by maintaining open transparent communication- Trained baristas on innovative company practices to ensure all new partners were knowledgeable of company standards- Organized, adjusted and ordered inventory for retail sales based on customer needs and sales flow