- Displayed excellent customer service skills while maintaining a large inventory of crops, including annuals, perennials, tropical plants, and evergreens.

- Provided writing consultations to Undergraduate and Graduate students, Postdoctoral scholars, and Faculty members on both drop-in and scheduled basis.- Managed social media presence for The Writing Centre, including Twitter, Instagram, and Facebook to advertise academic workshops, guest lectures, and special events.- Published high-quality and relevant content on a weekly basis for The Writing Centre's Blog.

- Responsible for composition of 2016 First Year Exit Survey and accompanying annual recommendation report. - Proofreading and editing a variety of Faculty of Arts publications and internal communications. - Coordinated significant Orientation Week programming with large inter-departmental team. - Delivered outstanding customer service for Arts Student Services Reception desk, while obtaining comprehensive knowledge of Faculty administrative procedure, protocol, and organizational structure.

ENGL 109: Introduction to Academic Writing- Responsible for teaching essential concepts of academic writing styles, forms, and genres. ENGL 210F: Genres of Business Communication- Refined professional communication skills and strategies, while evaluating students on fundamentals of business writing including memos, requests, recommendations, and proposals.

- Exhibited disciplined work ethic and executed time-sensitive tasks in a fast-paced, intense environment for one of the largest restaurant logistics service providers in North America.