Manage accounts and facilitate the needs of the Commercial & Residential Splash Pad and Rain Deck customer base in the U.S. and abroad. Manage sales pipelines as it relates to direct product sales for both residential and commercial applications. Ensure that project deadlines are met and communicate with key decision makers throughout the project life cycle.

Represented buyers and sellers who wanted to purchase or sell real estate, market their properties, write contracts, negotiate and close deals. Responsible for internal sales service.Increased public relations with Real Estate Agents by teaching classes at a local real estate school and brokerage offices on appraisal related items. This resulted in increased revenue for the business from the referrals the Real Estate Agents provided me.

Primary responsibility is to ensure adherence to fulfillment timelines for Valuation and Property Preservation activities.​ Work with vendors as an escalation point for client requests and responsible for reporting and analyzing fulfillment activities to ensure efficient use of resources.​ Review daily pipeline and adjust staffing accordingly.​ Create objectives for follow up and placement activities using analytical tools while maintaining accuracy and providing leadership within the group.​ Identify areas for improvement and manage implementation of new tools.​ Develop exception based reporting for monitoring activity relating to various contracts.​ Manage local and remote staff.​

Responsible for traveling to various locations throughout the U.S. and Canada to conduct classroom style trainings on Xactware products for insurance companies, adjusters and contractors.Proactively aligned myself with Xactware's marketing department and for seven months, coordinated, researched and met with them to determine possible new markets that can utilize Xactware's data.Made significant contributions to the business development side of national account sales as it pertains to the REO/Foreclosure markets. As the Program Coordinator for the Xactware Certified Trainer Program, I more than doubled annual revenue for the program by process improvement, documentation and tracking and outbound contact with existing, expired and potential customers.

Residential Real Estate AppraisingResponsible for the daily operations and continued growth from inception, resulting in capturing key clients and producing six figure revenues. Trained and Supervised Appraisers on a daily basis. Utilized technologies, which increased operational efficiencies; reduced expenditures and ultimately resulted in greater profitability. Daily operations and management:Financial operations: manage finances, collections, and reconciliation of booksDeveloped a program for hiring, training and managing appraisersAcquired new business from #1 home builder (Ivory Homes) in Utah, mortgage companies, Real Estate Agents and 3rd party administrators that increased company profitability by 20%Excellent product quality and communication with clientele which has resulted in 100% retention of all clients since 2005