Regional Operations Manager
• Oversaw total operations for Ohio, Kentucky, and West Virginia for a $9 billion corporation with 90-plus distribution centers across North America. Managed multiple distribution centers with a total of 2 million square feet and a private tractor-trailer fleet.• Maintained a $20 million budget with continuous year-over-year savings of 5% to 10%.• Oversaw P&L with a combined revenue of $250 million and warehouse COGS of $135 million.• Achieved AEBITA of $41 million between four divisions.• Maintained an average expense ratio of 10.4%, with the Columbus Division achieving a company record of 9.5%.• Consolidated two distribution centers into the Cincinnati Division to increase efficiency and reduce costs.• Converted Columbus into a food-grade facility and achieved an AIB score of 990 (out of a 1,000-point total), with an external auditor recognizing the score as the highest she had ever given. • Increased productivity from 12.9 to 16.2 tasks per hour through redesigned SOPs.• Worked closely with sales managers to ensure the organization met the goal to “Deliver and Delight” for each customer by identifying and correcting potential issues and opportunities.• Reported monthly to senior management on KPIs and implementation of various initiatives. • Monitored inventory cycle counts (averaged 99.8% accuracy).• Achieved average quality index (perfect order) of 99.2%.