Oversee parking & valet operations in the Portland area serving hotel guests, and monthly Parker’s with short term and long term parking needs, and high volume event parking. In charge of operations and revenue strategy’s to maximize revenues. Monitoring and reporting results to management through routine formal and informal meetings. Amending and enhancing programs as necessary to meet the evolving client demands. Provide parking expertise in proposal design and operating plans for parking solutions and technology installations. Collaborating with hotel sales team to provide support to sales activities. Responsible for liaising with contractors, support departments, third party suppliers and hotel management during site set-up or site closing.

Buyer and Consultant for Uversity: Contributing to the launch of Uversity, a new service that will provide vetted, high quality course materials for college students.

Customer Experience Specialist on the FaST team

Oversaw multiple hotel parking operations in the Portland area serving hotel guests, airport aggregator customers with short term and long term parking needs, and high volume event parking. Implemented strategies to maximize revenues and monitored and reported results to management through routine formal and informal meetings. Amended and enhanced the programs as necessary to meet the evolving client demands. Provided parking expertise in proposal design and operating plans for parking solutions and technology installations. Collaborated with hotel sales team to provide support to sales activities. Responsible for liaising with contractors, support departments, third party suppliers and hotel management during site set-up or site closing.

Managed over thirty properties including high rise multi level garages, flat parking lots, and multiple types of valet operations. Established client requirements for the operation of a parking lots and garages, designed programs to achieve the requirements, manage the implementation of the initiatives through my Operations team. Monitor and reported on results. Amended/enhanced the programs as necessary to meet evolving client demands. Maximize net revenues on leased parking lots through monitoring customer mix, rate schedules, facility marketing initiatives. Assisted the sales team with securing and pursuing new business opportunities. Provided parking expertise in proposal design and operating plans. Attended sales presentation as necessary to provide support to sales activities. Manage existing client relationships through routine formal and informal meetings. Achieved location and profit retention upon deal renewal. Cooperated with business development team to secure renewal. Responsible for liaising with contractors, support departments, third party suppliers and Landlord/Property Managers during site set-up or site closing. Responsible for updating and maintaining all internal impark systems for locations in my portfolio.

Assisted branch manager and account management team in the management and operations of over three hundred locations in the greater Portland area ranging from high rise garages, flat parking lots, and multiple types of valet operations. Wrote special event valet contracts and negotiated and calculated fees, Assisted the account management team with designing programs to achieve the operational requirements and goals of the client, managed the implementation of the initiatives through the operations team and did site assessments and audits to monitor progress and reported on results to account management team and branch manager. Amended/enhanced the programs as necessary to meet evolving client demands. Assisted the sales team with securing and pursuing new business opportunities. Assisted in parking proposals and designing operating plans. Attended sales presentations as necessary to provide support to sales activities. Attended meetings and assisted with client relationship management. Responsible for liaising with contractors, support departments, third party suppliers and Landlord/Property Managers during site set-up or site closing.