Ryan Whyte Email & Phone Number

Berlin

Berlin Area, Germany

Berlin Area, Germany

Conducted legal research, particularly privacy, commercial, social media-related laws, and produced briefings for the company's in-house lawyers Assisted with litigation Provided legal support to other departments within the company e.g. sales, community support Developed and maintained the company's contract management system

Berlin Area, Germany

Bangladesh

Worked with national volunteers, local government, schools and the wider community to raise awareness of menstrual hygiene issues. Worked together with the largest sanitary napkin producer in Bangladesh (Freedom) to make sanitary napkins more accessible for women in the community. Worked with the local youth, politicians, union members and the local police.

Edinburgh, United Kingdom

Conducted research on party policy issues for the minister to reference in committee meetings. Produced briefings on issues such as the protection of green spaces and assisted dying legislation. Formulated parliamentary questions to be put to the First Minister on behalf of constituents.

Berlin Area, Germany

First point of contact for customer enquiries and complaints. Handled customer enquiries via telephone, live chat, e-mail and social media. Had over 80% first contact resolutions. Trained new staff on all aspects of the job. Engaged with customers via social media platforms such as Facebook and Twitter. Ensured that our company voice was emphasised at all.

Glasgow, United Kingdom

Handled customer complaints and worked to resolve them without further escalation. Applied the facts of an escalation to relevant laws and regulations in order to make a decision. Given freedom to make my own verdict on how a case would go if legal action was pursued. Worked on cases relating to EU regulations regarding flight compensation. Worked to tight.

Edinburgh, United Kingdom

Formed the company with friends to diversify the music events which were on offer around our university campus. By running good events and promoting the brand via social media, we have accumulated over 4000 followers and operated across the UK and in Europe. Main responsibilities include project management, content writing, social media and artist care..

Edinburgh, United Kingdom

Conducted qualitative research on the relationship between the mainstream media and refugee integration in Edinburgh.

Promoted to supervisor after 2nd year of service. Responsible for the daily business including marketing, profit management, banking, staff performance meetings and dealing with customers.

Mres International Relations

Research focused on foreign policy during the Yugoslav Wars. Received doctoral training in qualitative and quantitative research methods.

Honours Degree, Law, Upper Second-Class

Activities and Societies: International Relations Society

Education record