Ryan Williams Email & Phone Number

Bolton, England, United Kingdom

Greater Manchester, England, United Kingdom

Looking after the procurement of the pharmaceutical side of Howorth Air Tech, learning the ropes with progression to be an all round project manager.

Manchester, United Kingdom

Manchester, Deansgate

Built and maintained my own pipeline of clients whilst generating repeat business and closing salesWorked individually and as part of a team to hit sales targets whilst maintaining a high level of customer serviceLed business meetings weekly to evaluate where the team was in terms of targets and figured out how to be where we needed to be or how to maintain our current projections if on targetCommunicated with clients face to face, over the phone or via emailWorked as part of a team to ensure that all finances, internally and with third party suppliers, were reconciled and accounted forProficient in using Amadeus GDS system as well as Microsoft Office predominantly Excel

Manchester, United Kingdom

Built rapport and managed a pipeline of new clients for the sale of Enterprise Level IT Infrastructure over the phoneNegotiated with Directors, CTOs and CEOsUsed extensive, technical product knowledge, market knowledge and a variety of sales techniquesConsistently hit monthly targets in a high pressure environment Maintained a high level of phone manner to upkeep the UK Fast brandGained invaluable insight into the IT and Business to Business sales industries

Port Douglas

Bartender Responsibilities: • Served guests beers, wines and spirits with the incentive of upselling to increase bar revenue whilst using extensive product knowledge to answer questions, advise and recommend further items on the food or cocktail list• Built friendly relationships with the guests and remembered their names and drinks for a more personal holiday experience • Handled cash and close duties Porter Responsibilities: • Greeted guests at the entrance, took their baggage and escorted them to their rooms• Recommended and booked tours of the local area such as the Great Barrier Reef and Daintree Rainforest • Often first point of contact for guest questions about the resort and local area

Sydney, Australia

• Advised and served customers with wines, beers and spirits in a fast paced environment• Upsold wines and spirits for a higher bar turnover• Handled money• Gave excellent customer service and information about the local area and foods on the menu to a wide demographic of customers, many of which were tourists • Close duties - full clean of the bar, close down of the tills, recycling used/empty bottles of alcohol

Port Douglas

• Greeted guests at the door• Organised and tagged luggage and took them to their allocated rooms• Gave first rate customer service by answering questions using local knowledge and going out of my way to ensure that the guests had a pleasant stay

Tully Australia

3 months of work on a farm to gain a 2nd Year Working Holiday Visa for Australia

Melbourne, Australia

• Rapidly built rapport at the doors of client’s houses to excite new clients and set up leads for the sale and installation of LED lighting, switchover of their energy providers and quotes for a solar panel system• Handled objections and turned them into leads • Used technical product knowledge and implemented a variety of sales techniques including, but not limited to, use of body language, indifference, assumption and the Jones effect • Worked under pressure to meet sales targets as part of a team and individually• Kept rapport notes so that the telephone sales advisors can build on what had already been established making for an easier sale • Delivered high standards of customer service by fully explaining the products, answering questions, re hashing and ensuring that the client was excited for the call

Chester, United Kingdom

• Greeted every customer at the door with a smile• Asked questions to work out what they were looking for so I could advise them the best clothing or equipment using extensive and often technical product knowledge• Upsold the branded items before offering them the in house brand to increase business profits• Recommended further items, depending on the activity of the customer to increase our personal units per transaction