Handle day to day management and sales team production as well as overall growth in Upstate NY

* Help set up and tear down site at specified events and promotionals* Interact with the general public about given promotions and brands being represented* Using customer service skills and communication skills to approach individuals on specific brand programs or products being promoted by the sponsor*Partnering with clients through the marketing firm to promote various brands at events, such as, sporting events, job fairs, and college festivals* Promoting brands such as AT&T, Samsung, JBL, and Beats

- As needed, supervises food preparation to ensure that food safety and operations standards are maintained.- Coordinates and supervises staff so that standards of cleanliness & guest service standards are maintained as outlined in the SUBWAY® Operations Manual.- Completes online coursework on the University of SUBWAY® as directed. - Assists the Restaurant Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment- Trains and coaches sandwich artists to acheive a pleasant environment and awesome customer service experience for all guests Awarded Gold Award for highest customer service satisfaction for Dec '13, Feb '14, and March '14.

Supervising a team of my own agents coaching and training.

- Responsible for regular Brand floorsets and merchandise placement- Using company tools to determine what is driving sales, I move merchandise and change visuals to boost sales via product placement. - Responsible for using available merchandise and space to create shoppable visually attractive floor.- Also in charge of customer experience. By using company tools and training associates how to interact and sell on a daily basis to maintain a top 3 spot in the district for customer service satisfaction- Monitoring SPH and utilizing hours to remain at budget and increase sales profitability- Recognized for top Credit performer in the District

- Managed associate development as well as sales. - Utilized company tools to boost productivity of associates, increase sales, and train management team. - Was part of the management team that increased sales by 15% to plan and LY at A&F- Lowered shrink from 32 units a week to 27 units a week and a 1.96% during my time managing the store. Promoted out of store to a higher volume.- Responsible for the schedule using People Soft for a team of up to 65 associates including a 3 member management team. - Utilized company tools to train assistant managers to take over and get promoted to store manager position upon new position. - Boosted sales 3% from LY at HCo- After six months in the store shrink was reduced from 133units a week down to 76 units, the lowest shrink in 5 years.-Responsible for recruiting and staffing store as well as management positions, successfully hiring 3 MIT's and a fully staffed store.- Received numerous perfect 5 secret shops leading the district in Customer Service Experience

Hired as a cashier and was promoted to pt f/e supervisor at age 16. Youngest front end supervisor at the store.- Responsible for scheduling cashier breaks- Participated in front end training including cashier training, sweeps, and go backs- Responsible for handling petty cash and tills during shift- Over saw the sale of alcohol and tobacco - Handled customer service quality during checkout process as well as any questions or complaints