Ryan Witham Email & Phone Number

Rochester, Ny, Us

New York, United States

Handle day to day management and sales team production as well as overall growth in Upstate NY

Southern Tier New York

Central Ny

* Help set up and tear down site at specified events and promotionals* Interact with the general public about given promotions and brands being represented* Using customer service skills and communication skills to approach individuals on specific brand programs or products being promoted by the sponsor*Partnering with clients through the marketing firm to promote various brands at events, such as, sporting events, job fairs, and college festivals* Promoting brands such as AT&T, Samsung, JBL, and Beats

- As needed, supervises food preparation to ensure that food safety and operations standards are maintained.- Coordinates and supervises staff so that standards of cleanliness & guest service standards are maintained as outlined in the SUBWAY® Operations Manual.- Completes online coursework on the University of SUBWAY® as directed. - Assists the Restaurant Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment- Trains and coaches sandwich artists to acheive a pleasant environment and awesome customer service experience for all guests Awarded Gold Award for highest customer service satisfaction for Dec '13, Feb '14, and March '14.

Binghamton

Supervising a team of my own agents coaching and training.

- Responsible for regular Brand floorsets and merchandise placement- Using company tools to determine what is driving sales, I move merchandise and change visuals to boost sales via product placement. - Responsible for using available merchandise and space to create shoppable visually attractive floor.- Also in charge of customer experience. By using company tools and training associates how to interact and sell on a daily basis to maintain a top 3 spot in the district for customer service satisfaction- Monitoring SPH and utilizing hours to remain at budget and increase sales profitability- Recognized for top Credit performer in the District

- Managed associate development as well as sales. - Utilized company tools to boost productivity of associates, increase sales, and train management team. - Was part of the management team that increased sales by 15% to plan and LY at A&F- Lowered shrink from 32 units a week to 27 units a week and a 1.96% during my time managing the store. Promoted out of store to a higher volume.- Responsible for the schedule using People Soft for a team of up to 65 associates including a 3 member management team. - Utilized company tools to train assistant managers to take over and get promoted to store manager position upon new position. - Boosted sales 3% from LY at HCo- After six months in the store shrink was reduced from 133units a week down to 76 units, the lowest shrink in 5 years.-Responsible for recruiting and staffing store as well as management positions, successfully hiring 3 MIT's and a fully staffed store.- Received numerous perfect 5 secret shops leading the district in Customer Service Experience

Hired as a cashier and was promoted to pt f/e supervisor at age 16. Youngest front end supervisor at the store.- Responsible for scheduling cashier breaks- Participated in front end training including cashier training, sweeps, and go backs- Responsible for handling petty cash and tills during shift- Over saw the sale of alcohol and tobacco - Handled customer service quality during checkout process as well as any questions or complaints