Ryan Wormald Email & Phone Number

Los Angeles, Ca, Us

Temecula, California, United States

In my role, I manage programs by collaborating with product teams to develop use cases and stories, driving product enhancements and customer satisfaction. Effectively managing multiple, complex projects across different functions and products simultaneously with award-winning results, I maintain a growth mindset that drives continuous improvement in processes, products, and customer experience. As a self-starter and end-to-end program leader emphasizing cross-functional team execution, I partner with senior leadership on confidential and highly impactful projects. I develop and manage complex project plans and comprehensive timelines, defining milestones, tasks, and activities essential to program success. Acting as a strategic advisor trusted by leaders, stakeholders, and sponsors, I optimize customer experience and enablement with a focus on ROI. My tenacity and strong analytical skills drive key internal and customer improvements, while sound business judgment and communication skills help actively manage and mitigate project and program risks.Notable Achievements: • Developed innovative product processes that streamlined operations. • Managed Fortune 500 clients, including long-standing large accounts, achieving over $2M in annual personal revenue. • Frequently recognized as being in the top percentile of Project Managers for customer load and revenue managed. • Designed and implemented process enhancements for two core product lines, improving efficiency and performance. • Played a key role in product design and implementation, driving product success. • Upsold numerous clients, significantly increasing account value and revenue. • Managed custom processes for outlier customers, ensuring tailored solutions and satisfaction. • Upgraded and managed the company’s internal listening programs, enhancing feedback mechanisms and overall company performance. • Provided new solutions that significantly improved team performance.

• Helped Increased revenue over $1M• Decreased operational costs over $350k• Improved internal sales structures to modernize inventory and increase revenue potential.• Assists in every department to ensure accurate and effective work results.• Propose, present, and manage various technical and business projects. Notably • VOIP change over • organizational restructuring • revenue improving • Traffic system overhaul.• Work with management on: Policy creation, position restructuring and re-defining, presentations, and other business related reports, research, proposals, writing and consulting.• Advises on new business opportunities, better operational methods, new or improved policies and procedures, and on leadership effectiveness and employee maximization.

Manager of IT technology - scoping, installation, and supportBroadcast AV Engineer: Designed, built and maintained all studios / equipmentRadio Broadcast Engineer - Tx and Rx - CBT & CBRT certificationsDesigned, built, and maintained local & remote broadcast and transmitter sitesPerformed precise, sensitive, and complex wiring installations of all low-voltage typesTrained staff in technology and system usePerformed planning and diagramming of projects, studios and all AV / TX systemsPerformed light construction projectsSolved complex and high impact problems under tight timelines and significant stressChief tower climber - certified in rescue

Project managed digital key system upgrade and implementation.Spearheaded projects to improve system and personnel efficiency.Created user manual and provided organization, and training for staff use of key system.Advised and maintained Sound, Lighting, and all other technological departments.Trained staff on a broad range of technology use.Project managed the setup and teardown of professional concert equipment.Assisted in facility IT management.Installed networks and wired offices, studios, and server racks.Wired audio systems, recording studios, and church sanctuaries.

Orange County, California, United States

Helped create and run local heating and air conditioning company. Did field work, marketing, and all computer related installations and maintenance. Member of the Board - Secretary

Professional equipment and wire installs for Audio signal transmission and recording for studios. Professional audio wire and data install and termination for studios.

Ba, Organizational Management

Completed a degree with highest honors in Organizational Management

As, Fire Science

Studied Fire Science

Aa, Information Technology

Studied Computer Technology and Management