Customer Service Specialist
CurrentDuring my time currently at Horizon Services, I have been able to form my customer services skills into becoming the customer services specialist I am today. Handling data entry for a high volume call center overseeing over 150 calls personally in an 8 hour work day. I have learned to be empathetic and show off the skills I gained in sales to be more personable with customers. I have been to progress rather quickly in my office becoming the CSR Of The Year my first year at horizon services. because I am proficient at my job I have been tasked with the responsibility of Training new hires. I am also responsible for creating PowerPoint presentations for my training material. I have also taken the responsibility of handling more data entry requests via an online portal for our company.