Ryan Young Email & Phone Number

New York, United States

UConn Social Media Analytics Command Center (SMACC) is a student team that analyzes social media conversation for specific clients in multiple industries.• Account manager for multiple companies and act as their main contact• Create Reports that are then published on the SMACC Website• Conduct research for the University of Connecticut to listen in on the social media conversation of the 2020 presidential election• Work with new members to help the transition into the SMACC program

Worked on a Grant that the Digital Media and Design department at the University of Connecticut received to track the social media analytics surrounding the 2020 Presidential Election. I created weekly reports using Talkwalker that were then published on to the UConn Social Media Analytics Command Center Website.

Storrs, Ct

● Windows and Macintosh support technician● Maintain websites with respect to form, content, and ease of use● Troubleshoot and resolve basic user issues regarding website applications within department guidelines

Woodmere, Ny

● Curate content for specific social media campaigns● Manage multiple social media platforms by providing daily content● Maintain online presence of the organization and engage with users, strengthening community relationships● Increased followers by 50%