-Recruit new Chamber member organizations by connecting with area entrepreneurs, small businesses, nonprofit organizations, and corporations. Effectively communicate Chamber resources/benefits, and secure new memberships using strategic recruitment tools-Execute monthly membership dues billings via direct mail and electronic communications.-Manage membership database and online membership directory.-Assist in managing the membership budget in partnership with the President/CEO to… Show more -Recruit new Chamber member organizations by connecting with area entrepreneurs, small businesses, nonprofit organizations, and corporations. Effectively communicate Chamber resources/benefits, and secure new memberships using strategic recruitment tools-Execute monthly membership dues billings via direct mail and electronic communications.-Manage membership database and online membership directory.-Assist in managing the membership budget in partnership with the President/CEO to include setting goals for new member growth, annual member retention, and financials.-Work as a staff liaison and administrator to various committees within the chamber. Show less

-Made recommendations for new-hire schedules and built staffing strategies with leadership.-Recognized and made recommendations for operational and support improvements.-Developed call volume projections and staffing forecasts.-Monitored and analyzed call patterns, intra- and inter-day activity and historical center performance statistics.

-Reach out to Currently Serviced Clients to gather feedback and raise awareness of products available. -Coordinate with Client Relations teams and Sales teams regarding feedback provided by clients in areas of opportunity.

-Made recommendations for new-hire schedules and built staffing strategies with leadership.-Recognized and made recommendations for operational and support improvements.-Developed call volume projections and staffing forecasts.-Monitored and analyzed call patterns, intra- and inter-day activity and historical center performance statistics.

-Performed a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties.-Used the internal proprietary software and technology of Rock Connections.- Conducted weekly meetings with leadership to discuss ways to inspire team members and drive production.-Worked with team specialists as a mentor helping adjust to the dialing floor and with best practices on the phones.

-Performed a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties.-Used the internal proprietary software and technology of Rock Connections

-Assisted in managing store inventory, including receiving, organizing, and restocking merchandise.-Gained experience in visual merchandising and ensured store displays were attractive and met company standards.-Assisted in managing store budgets, tracking expenses, and optimizing profitability.-Effectively resolved customer issues and provided solutions that aligned with company values.

-Assisted in managing day-to-day store operations, including opening and closing procedures.-Monitored inventory levels, conducted regular stock checks, and assisted with replenishment orders.-Ensured store cleanliness, organization, and visual merchandising met company standards.-Managed and trained sales associates on best practices in maintaining the sales floor.

-Handled customer inquiries, concerns, and returns professionally and efficiently.-Assisted in achieving sales targets by promoting products, upselling, and cross-selling where appropriate.-Assisted with inventory management, including receiving and restocking merchandise and conducting regular stock checks.